PDCA PROBLEM-SOLVING TECHNIQUE
Driving Operational Excellence Through the Plan–Do–Check–Act Continuous Improvement Cycle
Course Schedule
| Date | Venue | Fees (Face-to-Face) |
|---|---|---|
| 05 – 06 May 2026 | Doha, Qatar | USD 1995 per delegate |
Course Introduction
The PDCA (Plan–Do–Check–Act) cycle is a proven and universally adopted framework for structured problem-solving and continuous improvement in quality, operations, and business performance. It provides a disciplined, repeatable method for identifying root causes, testing solutions, and sustaining improvements in processes.
This hands-on course equips participants with practical tools and techniques to apply the PDCA methodology in real-time workplace challenges. Through simulations, case studies, and guided exercises, learners will enhance their problem-solving mindset and learn how to foster a culture of data-driven, continuous improvement across teams and functions.
Course Objectives
By the end of this course, participants will be able to:
• Apply the PDCA cycle for structured and sustainable problem-solving
• Define problems clearly using data and root cause analysis tools
• Develop and test practical solutions through controlled implementation
• Measure, review, and refine actions based on performance results
• Promote a culture of continuous improvement within their organization
Key Benefits of Attending
• Master a simple yet powerful framework for solving business problems
• Move beyond firefighting and adopt a proactive problem-solving approach
• Learn to involve cross-functional teams in sustainable improvements
• Strengthen process control and decision-making through metrics
• Develop real-world solutions to challenges within your own operations
Intended Audience
This program is designed for:
• Process improvement professionals and Lean practitioners
• Operations, production, and quality assurance staff
• Team leaders and supervisors in any department
• Business excellence and performance improvement teams
• Anyone involved in problem-solving or process management
Individual Benefits
Key competencies that will be developed include:
• Structured thinking and analytical problem definition
• Effective use of problem-solving tools (e.g., 5 Whys, Fishbone Diagram)
• Collaborative team-based solution development
• Performance monitoring and feedback integration
• Continuous learning and improvement planning
Organization Benefits
Upon completing the training course, participants will demonstrate:
• Improved operational performance and reduced process waste
• More consistent root cause elimination and issue prevention
• Stronger ownership of problems and accountability for solutions
• More engaged teams applying continuous improvement methods
• Faster resolution of quality, delivery, and service issues
Instructional Methdology
The course follows a blended learning approach combining theory with practice:
• Strategy Briefings – PDCA cycle structure, principles, and business applications
• Case Studies – Industry-specific examples of successful PDCA implementation
• Workshops – Live practice of problem analysis, planning, testing, and review
• Peer Exchange – Team discussions and collaborative learning
• Tools – PDCA templates, RCA forms, checklists, and tracking sheets
Course Outline
Training Hours: 7:30 AM – 3:30 PM
Daily Format: 3–4 Learning Modules | Coffee breaks: 09:30 & 11:15 | Lunch Buffet: 01:00 – 02:00
Day 1: Foundation and Application of the PDCA Cycle
- Module 1: Introduction to Continuous Improvement and PDCA (07:30 – 09:30)
• Why PDCA works: history and applications across industries - Module 2: PLAN – Defining the Problem and Root Cause (09:45 – 11:15)
• Problem statements, 5 Whys, Pareto, Fishbone diagram - Module 3: DO – Developing and Testing Solutions (11:30 – 01:00)
• Selecting solutions, pilot testing, team alignment - Module 4: Workshop – Apply PLAN and DO to a Real Case (02:00 – 03:30)
• Practice with internal or simulated process issues
Day 2: Performance Monitoring and Sustainment
- Module 1: CHECK – Monitoring Results and Validating Actions (07:30 – 09:30)
• Defining success criteria, visual tools, data tracking - Module 2: ACT – Standardizing and Sustaining Improvements (09:45 – 11:15)
• Documentation, communication, lessons learned - Module 3: Building a Culture of Problem Solving (11:30 – 01:00)
• Coaching teams, daily improvement, leadership role - Module 4: Final Workshop – Full PDCA Application Exercise (02:00 – 03:30)
• Group presentation of PDCA improvement cycle with facilitator feedback
Certification
Participants will receive a Certificate of Completion in PDCA Problem-Solving Technique, validating their ability to apply structured continuous improvement methodologies to real operational challenges.