OPERATIONAL RISK MANAGEMENT
“Proactively Managing Operational Risks to Safeguard Business Continuity and Regulatory Compliance”
Course Schedule
| Date | Venue | Fees (Face-to-Face) |
|---|---|---|
| 29 – 30 Apr 2026 | Dubai, UAE | USD 1995 per delegate |
Course Introduction
Operational risk—stemming from failed internal processes, people, systems, or external events—has become one of the most critical exposures for financial and non-financial institutions alike. From cyberattacks and fraud to supply chain disruptions and regulatory breaches, the impact of operational failures is increasingly costly and complex.
This 2-day intensive training equips participants with practical tools to identify, assess, manage, and monitor operational risks using structured frameworks. It provides insights into key risk indicators (KRIs), risk control self-assessments (RCSAs), loss event data, and governance structures, in line with international standards and regulatory expectations.
Course Objectives
By the end of this course, participants will be able to:
• Understand the sources and categories of operational risk
• Apply key methodologies such as RCSA, scenario analysis, and loss data collection
• Design and implement effective internal controls and monitoring systems
• Develop operational risk registers and KRIs
• Align operational risk management with corporate governance and regulatory frameworks
Key Benefits of Attending
• Gain a comprehensive view of operational risk types and impacts
• Strengthen your ability to manage risks across departments and functions
• Learn how to apply practical risk assessment and control tools
• Understand the role of culture, governance, and reporting in operational risk
• Prepare your organization to meet Basel III/IV and regulatory expectations
Intended Audience
This program is designed for:
• Operational risk officers and enterprise risk professionals
• Internal auditors and compliance managers
• Business continuity and crisis response coordinators
• Risk champions and department heads
• Anyone responsible for assessing or managing operational exposures
Individual Benefits
Key competencies that will be developed include:
• Operational risk identification and classification
• RCSA design and facilitation skills
• Key risk indicator (KRI) development and use
• Risk reporting and escalation procedures
• Integration of risk and control frameworks into daily operations
Organization Benefits
Upon completing the training course, participants will demonstrate:
• Improved ability to anticipate, manage, and mitigate operational risks
• Stronger internal control environments and risk governance
• Better documentation and response to risk incidents and audit findings
• Increased compliance with regulatory and supervisory standards
• A culture of accountability and proactive risk management
Instructional Methdology
The course follows a blended learning approach combining theory with practice:
• Strategy Briefings – Operational risk frameworks, Basel principles, and governance
• Case Studies – Lessons from recent risk failures and control breakdowns
• Workshops – Building RCSAs, designing KRIs, and creating risk registers
• Peer Exchange – Real-world operational risk examples and mitigation strategies
• Tools – Templates for control assessments, risk heat maps, and incident logs
Course Outline
Training Hours: 07:30 AM – 03:30 PM
Daily Format: 3–4 Learning Modules | Coffee Breaks: 09:30 & 11:15 | Lunch Break: 01:00 – 02:00
Day 1: Operational Risk Framework and Identification
- Module 1: Understanding Operational Risk (07:30 – 09:30)
• Risk definitions, Basel categories, and industry examples
• Sources of operational risk in financial and non-financial sectors - Module 2: Risk and Control Self-Assessment (RCSA) (09:45 – 11:15)
• Designing an RCSA process
• Facilitating risk workshops and capturing control gaps - Module 3: Workshop – Building an RCSA Template (11:30 – 01:00)
• Develop a functional RCSA for your department
Day 2: Measurement, Monitoring, and Governance
- Module 4: Key Risk Indicators (KRIs) and Thresholds (07:30 – 09:30)
• Designing KRIs aligned with risk appetite
• Monitoring trends and triggering escalation - Module 5: Incident Management and Loss Data Collection (09:45 – 11:15)
• Logging, classifying, and reporting operational loss events
• Lessons learned and post-incident reviews - Module 6: Workshop – Risk Register and Reporting Tools (11:30 – 01:00)
• Create a risk register and executive dashboard for operational risk
Certification
Participants will receive a Certificate of Completion in Operational Risk Management, affirming their capability to manage, monitor, and report operational risks in alignment with industry standards and governance practices.