ISO 9001:2015 IRCA QUALITY MANAGEMENT SYSTEMS (QMS) CERTIFICATION

Become a Certified ISO 9001:2015 Lead Auditor and Ensure Quality Excellence

Course Schedule

Date Venue Fees (Face-to-Face)
18 – 22 Oct 2026 Dammam – KSA USD 3495 per delegate

Course Introduction

ISO 9001:2015 is the world’s most recognized quality management standard, helping organizations consistently meet customer expectations and improve overall performance. This intensive IRCA-accredited course equips participants with the knowledge and auditing skills required to become a certified QMS Lead Auditor.

Delivered in both English and Arabic, the course offers practical training on auditing principles, ISO 9001:2015 requirements, audit planning, execution, reporting, and follow-up. Participants will gain the competence and confidence to conduct internal and external audits in accordance with ISO 19011 and ISO/IEC 17021-1 standards.

Course Objectives

By the end of this course, participants will be able to:
• Understand the structure and requirements of ISO 9001:2015
• Interpret QMS clauses in relation to quality performance and risk-based thinking
• Plan, conduct, report, and follow up on audits as per ISO 19011 guidelines
• Assess compliance, effectiveness, and continual improvement of QMS processes
• Perform lead auditor responsibilities and manage audit teams

Key Benefits of Attending

• Achieve IRCA-recognized QMS Lead Auditor certification
• Gain practical auditing experience through workshops and role-play
• Enhance your organization’s audit readiness and compliance assurance
• Meet the growing demand for certified quality professionals
• Contribute to performance improvement and customer satisfaction

Intended Audience

This program is designed for:
• Quality managers, QMS coordinators, and internal auditors
• Professionals preparing to conduct or lead third-party audits
• Management representatives seeking ISO 9001:2015 implementation mastery
• Consultants and engineers responsible for quality performance and compliance

Individual Benefits

Key competencies that will be developed include:
• In-depth knowledge of ISO 9001:2015 structure and intent
• Audit planning, execution, and reporting skills
• Risk-based thinking and process-based auditing
• Objective evidence gathering and interview techniques
• Communication, leadership, and audit team coordination

Organization Benefits

Upon completing the training course, participants will demonstrate:
• Improved quality control and consistency across business functions
• Compliance with ISO 9001:2015 and customer requirements
• Enhanced audit readiness for certification and surveillance audits
• Greater stakeholder confidence in quality systems
• Reduced quality-related costs and process variation

Instructional Methdology

The course follows a blended learning approach combining theory with practice:
• Strategy Briefings – Overview of ISO 9001:2015 and audit management standards
• Case Studies – Real-world audit situations and findings analysis
• Workshops – Hands-on activities in checklist development, audit planning, and reporting
• Peer Exchange – Group audits, observations, and team feedback
• Tools – Templates for audit plans, nonconformance reports, and process assessments

Course Outline

DETAILED 5-DAY COURSE OUTLINE

Training Hours: 7:30 AM – 3:30 PM
Daily Format: 3–4 Learning Modules | Coffee breaks: 09:30 & 11:15 | Lunch Buffet: 01:00 – 02:00

Day 1: Introduction to ISO 9001:2015 and Quality Management

  • Module 1: Understanding ISO 9001:2015 (07:30 – 09:30)
    • Background and evolution of ISO 9001
    • Quality principles and process approach
    • Structure of the standard (Annex SL framework)
  • Module 2: QMS Context and Leadership (09:45 – 11:15)
    • Clause 4: Organizational context
    • Clause 5: Leadership and commitment
    • Quality policy and roles
  • Module 3: Planning and Risk-Based Thinking (11:30 – 01:00)
    • Clause 6: Actions to address risks and opportunities
    • Quality objectives and planning of changes
    • Risk assessment in QMS
  • Module 4: Workshop – Clause Interpretation (02:00 – 03:30)
    • Group discussion and case exercises

Day 2: Operations and Support Processes

  • Module 1: Support Functions in QMS (07:30 – 09:30)
    • Clauses on resources, competence, awareness, communication
    • Documented information and control
  • Module 2: Operational Control and Product Realization (09:45 – 11:15)
    • Clause 8: Planning and control of operations
    • Customer requirements and design control
    • External providers and purchasing
  • Module 3: Workshop – Process Mapping (11:30 – 01:00)
    • Mapping organizational processes to ISO 9001 requirements
  • Module 4: Practical Group Exercise (02:00 – 03:30)
    • Drafting process audit questions

Day 3: Performance Evaluation and Improvement

  • Module 1: Monitoring and Measurement (07:30 – 09:30)
    • Clause 9: Performance evaluation
    • Internal audit, management review, and analysis
  • Module 2: Nonconformity and Corrective Action (09:45 – 11:15)
    • Clause 10: Continual improvement
    • Handling deviations and root cause analysis
  • Module 3: Audit Principles and ISO 19011 Overview (11:30 – 01:00)
    • Principles of auditing and types of audits
    • Competency and conduct of auditors
  • Module 4: Workshop – Corrective Action (02:00 – 03:30)
    • Writing effective nonconformance reports

Day 4: Audit Planning and Execution

  • Module 1: Preparing for the Audit (07:30 – 09:30)
    • Audit objectives, scope, and criteria
    • Planning and scheduling
    • Creating checklists and work documents
  • Module 2: Conducting the Audit (09:45 – 11:15)
    • Opening meetings, data gathering, interviews
    • Sampling techniques and evidence collection
  • Module 3: Nonconformance Identification (11:30 – 01:00)
    • Grading and categorizing findings
    • Communicating with auditees
  • Module 4: Workshop – Mock Audit Scenarios (02:00 – 03:30)
    • Simulated audit interviews and feedback

Day 5: Reporting and Follow-Up

  • Module 1: Audit Reporting (07:30 – 09:30)
    • Drafting audit conclusions and closing meeting
    • Preparing the audit report and recommendations
  • Module 2: Corrective Action Follow-Up (09:45 – 11:15)
    • Tracking effectiveness of corrections and improvements
    • Verification techniques
  • Module 3: IRCA Certification and Exam Preparation (11:30 – 01:00)
    • IRCA certification criteria and code of conduct
    • Final review and key takeaways
  • Module 4: Written Examination (02:00 – 03:30)
    • Formal IRCA-recognized assessment

Certification

Participants will receive an IRCA-Accredited Certificate of Completion in ISO 9001:2015 Quality Management Systems Lead Auditor, validating their qualification to perform and lead audits of Quality Management Systems against ISO 9001:2015 in compliance with international auditing standards.

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