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ILM ENDORSED MANAGEMENT SKILLS FOR NEW MANAGERS

quip New Managers with the Skills, Confidence, and Tools to Lead Teams Effectively.

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Course Schedule

Venue (InHouse) Fees
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Course Introduction

Transitioning into a managerial role can be both exciting and challenging. This ILM-endorsed Management Skills for New Managers course is designed to provide newly appointed managers with the essential knowledge, practical tools, and confidence needed to lead teams successfully.

Participants will learn how to plan, delegate, communicate, and motivate their teams while handling the challenges of first-time management. Through interactive workshops, case studies, and practical exercises, this course focuses on building the foundational skills required to manage people, projects, and processes effectively from day one.

Course Objectives

By the end of this course, participants will be able to:

  • Understand the roles and responsibilities of a new manager.
  • Develop leadership and team management skills for motivating and guiding teams.
  • Communicate effectively with team members, peers, and superiors.
  • Apply planning, delegation, and time management strategies.
  • Handle performance management, feedback, and coaching for team success.
  • Manage conflicts and resolve workplace challenges constructively.
  • Build credibility, influence, and trust within the organization.
  • Implement practical strategies to drive team engagement and productivity.

Key Benefits of Attending

Effective management is key to team performance and organizational success. This course provides new managers with actionable strategies to navigate the challenges of their role, foster a productive and positive team environment, and develop the confidence needed to lead effectively. Participants will leave ready to manage their teams with skill, clarity, and authority.

Intended Audience

This course is suitable for:

  • Newly appointed Managers and Supervisors
  • First-time Team Leaders and Coordinators
  • Professionals transitioning into managerial roles
  • HR and OD professionals involved in leadership development
  • Individuals aiming to strengthen foundational management skills

Individual Benefits

  • Gain clarity on the role and responsibilities of a new manager.
  • Develop essential leadership, communication, and team management skills.
  • Learn practical techniques for delegation, planning, and performance management.
  • Increase confidence in handling team challenges and difficult conversations.
  • Build credibility and trust with team members and leadership.
  • Enhance problem-solving, decision-making, and motivational skills.
  • Prepare for long-term success in managerial roles.

Organization Benefits

  • Strengthen the effectiveness of newly appointed managers.
  • Enhance team productivity, engagement, and performance.
  • Reduce employee turnover through effective leadership.
  • Improve alignment between management and organizational objectives.
  • Foster a positive, collaborative, and accountable workplace culture.
  • Build a foundation for sustainable leadership pipelines.
  • Ensure consistent management practices across teams and departments.

Instructional Methdology

The training employs an interactive, practical approach through:

  • Case studies of common management challenges
  • Role-playing and scenario-based exercises
  • Workshops on planning, delegation, communication, and performance management
  • Self-assessment and reflection exercises
  • Facilitator-led discussions and coaching tips
  • Continuous feedback and Q&A sessions for skill reinforcement

Course Outline

Module 1: Roles, Responsibilities, and Challenges of New Managers

Module 2: Leadership Styles and Building Team Motivation

Module 3: Effective Communication and Influencing Skills

Module 4: Planning, Delegation, and Time Management

Module 5: Performance Management, Feedback, and Coaching

Module 6: Conflict Management and Problem-Solving

Module 7: Building Trust, Credibility, and Professional Influence

Module 8: Team Engagement, Collaboration, and Culture

Module 9: Navigating Change and Leading Teams Through Transitions

Module 10: Capstone Activity – Developing a Personal Management Action Plan

Certification

Upon successful completion, participants will receive an ILM-Endorsed Certificate in Management Skills for New Managers, recognizing their capability to lead, motivate, and manage teams effectively.

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