HR PROCESSES, CULTURE & CHANGE MANAGEMENT PROGRAMME

Aligning HR Operations, Organizational Culture, and Change Strategy for Sustainable Transformation

Course Schedule

Date Venue Fees
26 – 27 Feb 2026 Kuala Lumpur, Malaysia USD 1995 per delegate
04 – 05 Aug 2026 Doha, Qatar USD 1995 per delegate

 

Course Introduction

In today’s dynamic business environment, organizations must continuously adapt—but transformation cannot succeed without strong HR processes, supportive culture, and effective change management. HR plays a critical role in facilitating this alignment by ensuring systems, people, and culture are ready to embrace and sustain change.

This 2-day program helps HR professionals and business leaders link operational HR processes with cultural drivers and structured change methodologies. Participants will explore how to evolve HR functions, foster high-performance cultures, and manage change with clarity and engagement.

Course Objectives

By the end of this course, participants will be able to:
• Understand the connection between HR operations, organizational culture, and change outcomes
• Optimize HR processes to support agility and growth
• Diagnose and shape culture to align with strategic goals
• Apply change management models to lead successful transformations
• Build HR’s role as a change enabler across departments

Key Benefits of Attending

• Drive sustainable change through culture and HR process alignment
• Modernize HR operations to be more strategic and responsive
• Lead or support cultural transformation initiatives
• Manage resistance and engage stakeholders in change
• Build a change-ready organization with strong HR foundations

Intended Audience

This program is designed for:
• HR managers, business partners, and transformation leads
• Change management and organizational development professionals
• Department heads managing cultural or operational shifts
• Learning, performance, and talent management staff
• Anyone involved in HR strategy, digitalization, or organizational change

Individual Benefits

Key competencies that will be developed include:
• HR process mapping and improvement techniques
• Culture diagnosis and alignment methods
• Application of change models like Kotter, ADKAR, and Lewin
• Communication, influence, and engagement skills
• Capacity to lead or support organizational transformation

Organization Benefits

Upon completing the training course, participants will demonstrate:
• Improved alignment between business goals and people strategy
• Increased agility in HR service delivery and decision-making
• Stronger cultural coherence during transformation
• Better-managed change initiatives with fewer disruptions
• Enhanced engagement and readiness for ongoing evolution

Instructional Methdology

The course follows a blended learning approach combining theory with practice:
• Strategy Briefings – HR maturity models, culture frameworks, and change theory
• Case Studies – Organizational transformations and HR-led change initiatives
• Workshops – Process mapping, culture alignment, and stakeholder analysis
• Peer Exchange – Sharing tools and experiences across sectors
• Tools – Process audit templates, cultural health checks, and change management guides

Course Outline

DETAILED 2-DAY COURSE OUTLINE

Training Hours: 07:30 AM – 03:30 PM
Daily Format: 3–4 Learning Modules | Coffee breaks: 09:30 & 11:15 | Lunch Buffet: 01:00 – 02:00

Day 1: HR Process Excellence and Culture Strategy

  • Module 1: HR Process Effectiveness (07:30 – 09:30)
    • Key HR processes and their role in business strategy
    • Process mapping and continuous improvement
    • Automation, digital HR tools, and service delivery
  • Module 2: Organizational Culture and its Influence (09:45 – 11:15)
    • What is culture? Observable vs. hidden aspects
    • Culture assessment and alignment tools
    • Linking culture to performance, innovation, and engagement
  • Module 3: HR’s Role in Cultural Alignment (11:30 – 01:00)
    • Influencing leadership, communication, and behavior
    • Values-based hiring, recognition, and decision-making
    • Culture change as a strategic HR priority
  • Module 4: Workshop – Culture and Process Alignment (02:00 – 03:30)
    • Teams analyze how current HR processes support or hinder cultural goals

Day 2: Change Management for HR and Leaders

  • Module 1: Leading Change from HR (07:30 – 09:30)
    • Role of HR as a change champion and facilitator
    • Diagnosing change readiness and resistance
    • Stakeholder mapping and change communication
  • Module 2: Change Models in Practice (09:45 – 11:15)
    • Overview of Kotter, ADKAR, and Lewin models
    • Selecting and adapting frameworks to context
    • Integrating change into HR initiatives
  • Module 3: Embedding Change and Sustaining Impact (11:30 – 01:00)
    • Change reinforcement, learning, and leadership alignment
    • Feedback loops, KPIs, and culture metrics
    • Creating a transformation roadmap
  • Module 4: Final Workshop – Change Management Simulation (02:00 – 03:30)
    • Participants design a change plan for a realistic organizational scenario

Certification

Participants will receive a Certificate of Completion in HR Processes, Culture & Change Management, validating their ability to align HR operations, culture, and change management strategies to support long-term transformation.

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