EMOTIONAL INTELLIGENCE (EQ) FOR TODAY'S BUSINESS LEADERS
“Building Self-Awareness, Empathy, and Resilience for High-Impact Leadership”
Course Schedule
| Date | Venue | Fees (Face-to-Face) |
|---|---|---|
| 04 – 05 Mar 2026 | Kuala Lumpur, Malaysia | USD 1995 per delegate |
Course Introduction
Emotional Intelligence (EQ) is no longer a soft skill—it’s a strategic leadership advantage. Research consistently shows that leaders with high EQ outperform others in managing teams, handling pressure, and driving business outcomes. In today’s fast-paced and emotionally charged business environment, developing EQ is essential for effective communication, decision-making, and team engagement.
This 2-day program is designed for leaders and managers who want to elevate their leadership presence and performance by mastering self-awareness, empathy, emotional regulation, and interpersonal influence. Through self-assessments, simulations, and coaching tools, participants will gain deep insights and actionable strategies for becoming more emotionally intelligent leaders.
Course Objectives
By the end of this course, participants will be able to:
• Define and apply the five components of emotional intelligence in leadership
• Increase self-awareness and manage emotional triggers constructively
• Build trust, empathy, and psychological safety within teams
• Use EQ to influence, coach, and motivate others
• Apply emotional agility during conflict, change, and high-stress situations
Key Benefits of Attending
Learn how to lead with authenticity, presence, and emotional resilience
• Improve collaboration, influence, and team relationships
• Enhance decision-making under pressure by managing emotions effectively
• Understand and address emotional drivers of performance and resistance
• Become a more reflective, calm, and trusted leader
Intended Audience
This program is designed for:
• Mid- to senior-level leaders and executives
• Department heads, team leads, and project managers
• HR professionals and leadership development specialists
• High-potential leaders preparing for advanced leadership roles
• Anyone seeking to lead with greater emotional intelligence
Individual Benefits
Key competencies that will be developed include:
• Self-awareness and emotional regulation
• Empathy and active listening
• Social awareness and relationship building
• Leadership presence and influence
• Conflict management and emotional agility
Organization Benefits
Upon completing the training course, participants will demonstrate:
• Enhanced leadership impact and employee engagement
• Stronger communication and collaboration within teams
• Better handling of organizational stress and change
• Improved retention through emotionally intelligent leadership
• Increased organizational resilience and psychological safety
Instructional Methdology
The course follows a blended learning approach combining theory with practice:
• Strategy Briefings – EQ models (Goleman, Bar-On, etc.) and neuroscience of emotion
• Case Studies – Leadership wins and failures linked to emotional intelligence
• Workshops – Triggers mapping, empathy exercises, and difficult conversation practice
• Peer Exchange – Reflective journaling and feedback in pairs or groups
• Tools – Emotional intelligence self-assessments, coaching scripts, and EQ plans
Course Outline
Training Hours: 7:30 AM – 3:30 PM
Daily Format: 3–4 Learning Modules | Coffee breaks: 09:30 & 11:15 | Lunch Buffet: 01:00 – 02:00
Day 1: Mastering Intrapersonal Emotional Intelligence
Module 1: Foundations of Emotional Intelligence (07:30 – 09:30)
• The science and ROI of EQ in leadership
• Five domains of emotional intelligence
• Self-assessment and leadership EQ profile
Module 2: Self-Awareness and Emotional Triggers (09:45 – 11:15)
• Emotional self-perception and reflection
• Recognizing emotional hijacks and leadership impact
• Personal values and emotional patterns
Module 3: Emotional Regulation and Resilience (11:30 – 01:00)
• Strategies for emotional control and stress management
• Reframing, breathing, and regulation tools
• Building inner balance in high-pressure environments
Module 4: Workshop – Mapping Your EQ Triggers and Reactions (02:00 – 03:30)
• Guided reflection and planning tools for self-regulation
Day 2: Interpersonal EQ for Leadership Impact
Module 5: Empathy and Social Awareness (07:30 – 09:30)
• Developing empathy as a leadership asset
• Reading emotional cues and team dynamics
• Avoiding assumptions and bias
Module 6: Relationship Management and Influence (09:45 – 11:15)
• Communicating with emotional clarity and purpose
• Influence through empathy and trust
• Giving feedback that motivates and aligns
Module 7: Conflict Management and Emotional Agility (11:30 – 01:00)
• Managing tension and emotional undercurrents in teams
• Navigating resistance, conflict, and negativity constructively
• Practicing agility during complex conversations
Module 8: Final Simulation – EQ in Leadership Practice (02:00 – 03:30)
• Role-play of emotionally challenging leadership scenarios
• Peer feedback and leadership EQ action planning
Certification
Participants will receive a Certificate of Completion in Emotional Intelligence (EQ) for Today’s Business Leaders, recognizing their ability to lead with empathy, emotional clarity, and resilience in dynamic work environments.