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Kuala Lumpur, Malaysia

CERTIFIED ISO 9001 FOUNDATION

Build a Strong Foundation in Quality Management Systems with ISO 9001.

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Course Schedule

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Course Introduction

The Certified ISO 9001 Foundation course provides a comprehensive introduction to the ISO 9001:2015 Quality Management System (QMS) standard. It is designed to help participants understand the core concepts, terminology, structure, and requirements of ISO 9001, enabling them to contribute effectively to QMS implementation and compliance activities in their organizations.

Course Objectives

By the end of this training, participants will be able to:

  • Understand the purpose, scope, and benefits of ISO 9001
  • Interpret the key principles of quality management
  • Become familiar with ISO 9001:2015 structure and clauses
  • Recognize the roles and responsibilities within a QMS
  • Support implementation, internal audits, and continual improvement initiatives

Key Benefits of Attending

This course is ideal for individuals who are new to ISO standards or are involved in quality-related roles. It lays the groundwork for deeper QMS roles or future progression to ISO 9001 Internal Auditor or Lead Implementor training.

Intended Audience

  • New Quality Team Members and Coordinators
  • Professionals involved in QMS support roles
  • Individuals seeking a basic understanding of ISO 9001
  • Students or professionals transitioning to quality-related fields

Individual Benefits

  • Gain foundational knowledge of ISO 9001:2015
  • Understand your role in supporting a QMS
  • Build confidence in participating in audits or quality initiatives
  • Receive a certificate that strengthens your CV

Organization Benefits

  • Increase internal awareness of quality management principles
  • Foster a culture of quality and compliance
  • Strengthen support for ISO 9001 implementation or audits
  • Improve internal communication and documentation accuracy

Instructional Methdology

  • Interactive presentations and group discussions
  • Case-based learning and scenario analysis
  • Practical clause-by-clause walkthrough
  • Foundation-level quizzes and assessments

Course Outline

DETAILED 2-DAY COURSE OUTLINE (CUSTOMIZABLE)

Day 1: ISO 9001 Fundamentals & QMS Framework

  • Module 1: Introduction to ISO Standards and the Importance of Quality (07:30 – 09:30)
  • Module 2: Overview of ISO 9001:2015 & High-Level Structure (09:45 – 11:15)
  • Module 3: Quality Management Principles (11:30 – 01:00)
  • Module 4: Clause 4 & 5 – Context, Interested Parties & Leadership (02:00 – 03:30)

Day 2: Core Clauses and Implementation Basics

  • Module 1: Clause 6 & 7 – Planning, Risk Management, and Resources (07:30 – 09:30)
  • Module 2: Clause 8 – Operational Planning & Control (09:45 – 11:15)
  • Module 3: Clause 9 & 10 – Performance Evaluation & Continual Improvement (11:30 – 01:00)
  • Module 4: Summary, Foundation-Level Assessment & Wrap-Up (02:00 – 03:30)

Certification

Participants who successfully complete the course and pass the final assessment will receive the Certified ISO 9001 Foundation certificate. This course serves as a prerequisite or stepping stone to higher-level ISO 9001 certifications.

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