Marketing Branding Sales & Communications
Enhance Your Growth and Empower Your Team with Insights from Our Experts.
Marketing Branding Sales & Communications
112 courses available
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ACTIONABLE SELLING SKILLS: TOOLS AND TECHNIQUES
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ADVANCED BUSINESS WRITING
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ADVANCED COMMUNICATION AT WORK USING MBTI®
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ADVANCED COMMUNICATION SKILLS FOR EFFECTIVE PROFESSIONALS
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ADVANCED COMMUNICATION SKILLS
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ADVANCED DIGITAL MARKETING
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ADVANCED KEY ACCOUNT MANAGEMENT AND BUSINESS DEVELOPMENT
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ADVANCED NEGOTIATION SKILLS
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ADVANCED PUBLIC RELATIONS MANAGEMENT
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ADVANCED SELLING SKILLS & TECHNIQUES
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AIRLINES TICKETS AND HOTEL RESERVATIONS SKILLS
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BRANDING BASICS
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BUILDING & MEASURING BRAND EQUITY
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BUILDING AN AWARD WINNING SERVICE CULTURE
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BUILDING AND PRESENTING A POWERFUL BUSINESS CASE
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BUSINESS & REPORT WRITING SKILLS
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BUSINESS ETIQUETTE AND PROTOCOL
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BUSINESS MODEL INNOVATION
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BUSINESS WRITING SKILLS
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CALL CENTRE EXCELLENCE
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CALL CENTRE OPERATIONS MANAGEMENT FOR TEAM LEADERS
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CALL CENTRE TEAM LEADERS TRAINING WORKSHOP
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CERTIFICATE IN CORPORATE COMMUNICATIONS
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CERTIFICATE IN DIGITAL MARKETING
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CERTIFICATE IN EVENTS MANAGEMENT
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CERTIFICATE IN KEY ACCOUNT MANAGEMENT
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CERTIFICATE IN PUBLIC RELATIONS PRACTICE
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CERTIFICATE IN RETAIL MANAGEMENT
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CERTIFICATE IN SALES MANAGEMENT
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CERTIFICATE IN STRATEGIC INTERNAL COMMUNICATIONS
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CERTIFIED BRAND MANAGER
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CERTIFIED BUSINESS DEVELOPMENT PROFESSIONAL
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CERTIFIED CUSTOMER SERVICE PROFESSIONAL
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CERTIFIED MARKETING PROFESSIONAL
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CERTIFIED PRODUCT MANAGER OR CERTIFIED PRODUCT MARKETING MANAGER
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CERTIFIED PRODUCT MANAGER
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CERTIFIED PUBLIC RELATIONS PROFESSIONAL
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CERTIFIED SALES MANAGER
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COACHING - BASED PUBLIC SPEAKING & PRESENTATION SKILLS
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COMMUNICATION AND PRESENTATION SKILLS FOR FEMALE PROFESSIONALS
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CONSULTATIVE AND DIGITAL SELLING MASTERCLASS
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CORE MARKETING AND SALES SKILLS FOR BUSINESS PROFESSIONALS
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CORPORATE COMMUNICATIONS: PR AND MEDIA SKILLS
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CORPORATE SOCIAL RESPONSIBILITY (CSR)
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CREATIVE RETAIL SELLING AND VISUAL MERCHANDISING
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CRISIS COMMUNICATION SKILLS
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CULTURAL AWARENESS FOR TODAY’S PROFESSIONAL
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CUSTOMER EXPERIENCE (CX) AND BRAND ACTIVATION PROFESSIONAL
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CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM - CRM SYSTEM
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CUSTOMER SATISFACTION AND LOYALTY
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CUSTOMER SERVICE EXCELLENCE – ILM ENDORSED
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CUSTOMER SERVICE EXCELLENCE FOR CALL CENTRE
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DEBT COLLECTION THROUGH PHONE
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DEFUSE YOUR ANGRY CUSTOMERS – ACTIVE LEARNING THROUGH ROLE PLAY SESSIONS
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DESIGN THINKING
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DIGITAL & SOCIAL MEDIA MARKETING
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DISTRIBUTION CHANNELS - OPTIMIZING MARKET PENETRATION
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EFFECTIVE BUSINESS COMMUNICATION SKILLS
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EFFECTIVE BUSINESS WRITING
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EFFECTIVE REPORT WRITING
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ENGLISH COMMUNICATION SKILLS FOR CALL CENTRE ENVIRONMENT
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EVENTS AND CONFERENCES MANAGEMENT
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EXCELLENCE IN CUSTOMER SERVICE (ADVANCED)
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FIND OUT WHY: THE KEY TO SUCCESSFUL INNOVATION™
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HIGH IMPACT TELESALES SKILLS
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INTERNAL CUSTOMER SERVICE EXCELLENCE
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KEY ACCOUNT MANAGEMENT
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LEADING CUSTOMER LOYALTY™
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LEGAL WRITING AND DRAFTING SKILLS
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MAJOR ACCOUNTS SELLING - NEGOTIATING AND WINNING RFPS
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MANAGING A WINNING SALES TEAM
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MANAGING CONFLICT: POWER THROUGH INFLUENCE
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MANAGING KEY ACCOUNTS
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MANAGING SERVICE QUALITY AND CUSTOMER SATISFACTION
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MARKET RESEARCH, EVALUATION AND ANALYSIS
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MARKETING COMMUNICATIONS AND MEDIA PLANNING WORKSHOP
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MARKETING MASTERCLASS
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MASTERING MEDIA & PUBLIC RELATIONS
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MASTERING THE ART OF EFFECTIVE COMMUNICATION – ILM ENDORSED
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MINUTES TAKING SKILLS
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ORGANIZATIONAL AND DEPARTMENTAL COMMUNICATION
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PERFECTING YOUR TELEPHONE SKILLS
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PERSONAL BRANDING FOR ENTREPRENEURS
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PERSONAL BRANDING FOR LEADERS – LEADERSHIP ENABLER
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PERSONAL BRANDING FOR YOUTH: ‘DEFINE AND SHINE’
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PHARMACEUTICAL SALES: COMMUNICATING WITH PHYSICIANS
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PLANNING AND RUNNING SUCCESSFUL PR CAMPAIGNS
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POWERFUL NEGOTIATIONS – ILM ENDORSED
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POWERFUL SALESMAN – ILM ENDORSED
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POWER - PACK PRESENTATION SKILLS
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PRESENTATION DESIGN AND DELIVERY
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PRODUCT LAUNCH AND MANAGEMENT
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PROFESSIONAL BRAND MANAGER
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PROFESSIONAL MARKETING FOR COMPETITIVE ADVANTAGE
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PROFESSIONAL SALES MANAGER
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PROFESSIONAL SELF - DEVELOPMENT
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PUBLIC RELATIONS AND CORPORATE COMMUNICATIONS
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PUBLIC RELATIONS AND MEDIA SKILLS
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PUBLIC RELATIONS CAMPAIGNS - FROM PLANNING TO EXECUTION
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REPORT WRITING FOR THE INTERNAL AUDITOR
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RETAIL MANAGEMENT SKILLS
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SALES PROFESSIONAL CERTIFICATE
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SALES TERRITORY AND TIME MANAGEMENT
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SOCIAL MEDIA MARKETING AND NETWORKING
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STRATEGIC ACCOUNT MANAGEMENT
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STRATEGIC MARKETING PLANNING
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SUCCESSFUL PRODUCT LAUNCHING & BRAND POSITIONING
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TELEPHONE TECHNIQUES & ETIQUETTES FOR CALL CENTRE PROFESSIONALS
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THE CUSTOMER COMPLAINT SYSTEM: A TOOL FOR CUSTOMER SERVICE IMPROVEMENT
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THE ESSENTIALS OF BUSINESS ETIQUETTE AND PROTOCOL
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THE STRATEGIC AND BREAKTHROUGH SELLING WORKSHOP
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THE STRATEGIC MARKETING PLAN