MANAGING EMPLOYEE PERFORMANCE, BEHAVIOUR AND ATTITUDES
Transform Workforce Potential into High Performance through Effective Management of Behaviour and Attitudes
Course Schedule
| Venue (InHouse) | Fees |
|---|---|
| At Your Organization Premises | Ask For The Quotation |
Course Introduction
Employee performance and workplace behaviour are critical to organizational success. The ability of managers and leaders to effectively guide, motivate, and influence employee attitudes directly impacts productivity, teamwork, and long-term business growth.
This course is designed to equip managers, team leaders, and HR professionals with the essential tools and strategies to manage performance challenges, address behavioural issues, and shape positive attitudes in the workplace. Through interactive learning and real-life case studies, participants will gain practical insights into performance management frameworks, motivational techniques, conflict resolution, and coaching skills that foster a culture of accountability and continuous improvement.
Course Objectives
By the end of this course, participants will be able to:
- Understand the link between employee performance, behaviour, and organizational outcomes.
- Apply effective performance management systems and appraisal methods.
- Identify root causes of poor performance and workplace behavioural challenges.
- Implement strategies to motivate employees and shape positive attitudes.
- Handle difficult conversations, disciplinary issues, and workplace conflicts.
- Develop coaching and mentoring techniques to enhance employee engagement.
- Promote a culture of responsibility, recognition, and continuous improvement.
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Align employee goals with organizational objectives for long-term success.
Key Benefits of Attending
Managing people is one of the most challenging yet rewarding aspects of leadership. This course will provide you with the confidence and competence to address performance gaps, inspire employees, and manage difficult behaviours effectively. By mastering these skills, you will not only improve team outcomes but also strengthen your leadership impact and organizational value.
Intended Audience
This course is ideal for:
- Line Managers and Supervisors
- Human Resource Professionals
- Team Leaders and Project Managers
- Department Heads and Senior Executives
- Professionals aspiring to leadership roles
- Anyone responsible for employee performance and workplace culture
Individual Benefits
- Enhance leadership and people management skills.
- Gain confidence in handling performance and behavioural challenges.
- Learn practical techniques for motivating employees.
- Improve conflict resolution and communication skills.
- Increase personal effectiveness in managing diverse teams.
- Strengthen your career prospects in management and H
Organization Benefits
- Improve employee productivity and organizational performance.
- Foster a positive workplace culture with engaged employees.
- Reduce absenteeism, turnover, and disciplinary issues.
- Enhance collaboration, trust, and team effectiveness.
- Align workforce attitudes with company vision and goals.
- Build a pipeline of capable managers with strong people skill
Instructional Methdology
This training uses an interactive, practical, and participant-centered approach:
- Case studies of real workplace scenarios
- Group discussions and role-plays
- Practical exercises and self-assessment tools
- Simulated performance management sessions
- Individual and group feedback
- Action planning for immediate workplace application
Course Outline
Module 1: Understanding Employee Performance, Behaviour, and Attitudes
Module 2: Performance Management Frameworks and Appraisal Systems
Module 3: Identifying and Addressing Root Causes of Poor Performance
Module 4: Motivational Strategies and Shaping Positive Attitudes
Module 5: Handling Difficult Conversations and Behavioural Issues
Module 6: Conflict Resolution and Building Workplace Harmony
Module 7: Coaching, Mentoring, and Developing Employee Potential
Module 8: Recognition, Rewards, and Accountability Systems
Module 9: Linking Employee Goals with Organizational Success
Module 10: Action Plan – Building a High-Performance Workplace Culture
Certification
Upon successful completion, participants will receive a Certificate in Managing Employee Performance, Behaviour and Attitudes, demonstrating their ability to manage people effectively, resolve workplace challenges, and drive organizational performance through strong leadership and management practices.