+601116373203

info@mawaevents.net

Kuala Lumpur, Malaysia

FUNDAMENTALS OF BUSINESS ANALYSIS

Bridge the Gap Between Business Needs and IT Solutions — Master the Core Skills of Business Analysis

Download Course Flyer

Course Schedule

Venue (InHouse) Fees
At Your Organization Premises Ask For The Quotation

 

 

Course Introduction

Business Analysis is essential in identifying business needs, solving problems, and enabling change. This foundational course introduces the core concepts, tools, and techniques of business analysis. It equips professionals with the skills to define requirements, assess solutions, and work effectively with stakeholders across business and technical domains.

Course Objectives

By the end of the course, participants will be able to:

  • Understand the role and responsibilities of a business analyst
  • Identify and gather business requirements effectively
  • Analyze processes and systems using BA tools
  • Model requirements and propose solution options
  • Support solution implementation and validation

Key Benefits of Attending

  • Get a structured understanding of business analysis practices
  • Improve your problem-solving and decision-making abilities
  • Communicate effectively with both technical and business stakeholders
  • Lay a solid foundation for pursuing advanced BA roles or certifications

Intended Audience

  • Aspiring Business Analysts
  • Junior and Mid-Level Analysts
  • Project Team Members
  • Product Owners and Managers
  • Professionals transitioning into BA roles

Individual Benefits

  • Acquire a recognized business analysis toolkit
  • Increase your professional value and adaptability
  • Improve communication, analysis, and documentation skills
  • Boost your confidence in cross-functional projects

Organization Benefits

  • More efficient business process improvements
  • Better alignment of project outcomes with business goals
  • Enhanced team collaboration and stakeholder engagement
  • Reduced rework and improved project success rates

Instructional Methdology

  • Facilitated sessions with real-world examples
  • Interactive exercises and case studies
  • Hands-on workshops for requirement elicitation
  • Group work and role-play
  • Tools: SWOT, BPMN, Use Cases, RACI, MoSCoW

Course Outline

DETAILED 5-DAY COURSE OUTLINE (Customizable)
Training Hours: 07:30 AM – 03:30 PM
Daily Format: 3–4 Modules | Coffee breaks: 09:30 & 11:15 | Lunch Buffet: 01:00 – 02:00

Day 1: Introduction to Business Analysis

  • Module 1 (07:30 – 09:30): Business Analysis Overview and Key Concepts
  • Module 2 (09:45 – 11:15): Roles, Competencies, and BA Lifecycle
  • Module 3 (11:30 – 01:00): Stakeholder Identification and Engagement

Day 2: Requirements Gathering Techniques

  • Module 4 (07:30 – 09:30): Elicitation Methods – Interviews, Workshops, Observation
  • Module 5 (09:45 – 11:15): Writing SMART Requirements and Use Cases
  • Module 6 (11:30 – 01:00): Managing Requirements Traceability

Day 3: Business Process Analysis

  • Module 7 (07:30 – 09:30): Understanding and Mapping Business Processes (BPMN)
  • Module 8 (09:45 – 11:15): Gap Analysis and Root Cause Techniques (5 Whys, Fishbone)
  • Module 9 (11:30 – 01:00): Process Improvement and Solution Identification

Day 4: Solution Assessment and Validation

  • Module 10 (07:30 – 09:30): Defining KPIs and Success Criteria
  • Module 11 (09:45 – 11:15): Supporting Solution Implementation
  • Module 12 (11:30 – 01:00): Testing, Validation, and User Acceptance

Day 5: Final Project and BA Toolkit Review

  • Module 13 (07:30 – 09:30): Business Analysis Documentation (BRD, FRD, RACI)
  • Module 14 (09:45 – 11:15): Final Group Case Study and Presentation
  • Module 15 (11:30 – 01:00): Recap, Personal Action Plan & Certification Ceremony

Certification

Participants will receive a Certificate of Completion in Fundamentals of Business Analysis, recognizing foundational proficiency in business analysis methodologies.

Options & Brochure

Register For The Course
* indicates required fields

* indicates required fields

Course Information
Delegate Details
Payment Method *
Billing / Invoice Details
By submitting you confirm your intent to register for the selected course.

Registration Received!

Thank you for registering with Mawa Events. We have received your registration and will send you a confirmation with further details shortly.

Enquire About the Course
* indicates required fields

* indicates required fields

Course Information
Your Details
We will get back to you within 24–48 hours.

Enquiry Sent!

Thank you for reaching out. We have received your enquiry and will get back to you within 24–48 hours.

Organize This Course Online
* indicates required fields

* indicates required fields

Course Information
Your Details
We will get back to you within 24–48 hours.

Request Submitted!

Thank you for your interest in organizing this course online. We have received your request and will get back to you within 24–48 hours.

Organize This Course InHouse
* indicates required fields

* indicates required fields

Course Information
Your Details
We will get back to you within 24–48 hours.

Request Submitted!

Thank you for your interest in organizing this course in-house. We have received your request and will get back to you within 24–48 hours.

Find Your Course