EFFECTIVE CREDIT CONTROL & FINANCIAL MANAGEMENT
Improving Cash Flow, Reducing Risk, and Strengthening Financial Discipline Through Strategic Credit and Finance Practices
Course Schedule
| Date | Venue | Fees (Face-to-Face) |
|---|---|---|
| 24 – 26 Feb 2026 | Kuwait | USD 2495 per delegate |
Course Introduction
In today’s competitive and cash-sensitive business environment, effective credit control and financial management are essential to maintaining liquidity, reducing risk, and ensuring long-term sustainability. Poor credit practices can lead to increased bad debts, strained cash flows, and reduced profitability.
This practical 3-day training equips finance professionals with proven strategies to assess credit risk, manage receivables, enforce collection policies, and make informed financial decisions. It blends financial principles with credit management tactics to strengthen overall organizational performance.
Course Objectives
By the end of this course, participants will be able to:
• Assess and manage credit risk using financial analysis and credit scoring
• Implement efficient receivables and collections management systems
• Monitor key financial ratios and cash flow performance
• Develop robust credit policies aligned with business objectives
• Improve financial decision-making using reliable forecasting techniques
Key Benefits of Attending
• Learn how to reduce bad debts and improve days sales outstanding (DSO)
• Strengthen the link between credit control and working capital management
• Gain tools to evaluate customer financials and set appropriate credit limits
• Improve cash flow forecasting and budget planning accuracy
• Enhance the professionalism and effectiveness of your finance team
Intended Audience
This program is designed for:
• Credit controllers and accounts receivable officers
• Finance managers, controllers, and analysts
• Sales and commercial staff involved in customer credit negotiations
• Treasury and risk professionals
• Anyone responsible for managing financial performance or customer credit
Individual Benefits
Key competencies that will be developed include:
• Credit analysis and customer evaluation
• Cash flow and working capital management
• Communication and negotiation in collections
• Financial reporting and forecasting
• Decision-making using financial performance data
Organization Benefits
Upon completing the training course, participants will demonstrate:
• Enhanced control over receivables and customer payment behavior
• Improved financial health and liquidity position
• Reduced exposure to credit defaults and revenue loss
• Increased profitability through stronger financial discipline
• Clearer internal reporting and forecasting for management
Instructional Methdology
The course follows a blended learning approach combining theory with practice:
• Strategy Briefings – Key concepts in financial and credit control management
• Case Studies – Real business scenarios involving credit and cash flow decisions
• Workshops – Ratio analysis, credit limit setting, and collection planning
• Peer Exchange – Experience sharing on receivables and risk control
• Tools – Credit scoring templates, DSO calculators, and cash forecasting models
Course Outline
DETAILED 3-DAY COURSE OUTLINE
Training Hours: 7:30 AM – 3:30 PM
Daily Format: 3–4 Learning Modules | Coffee breaks: 09:30 & 11:15 | Lunch Buffet: 01:00 – 02:00
Day 1: Credit Risk and Policy Framework
- Module 1: The Role of Credit Control in Financial Strategy (07:30 – 09:30)
• Credit control vs. debt collection
• Impact on cash flow, profitability, and risk
• Aligning credit with sales and finance - Module 2: Customer Evaluation and Credit Risk Assessment (09:45 – 11:15)
• Analyzing customer financials
• Credit scoring, references, and payment history
• Setting and reviewing credit limits - Module 3: Building an Effective Credit Policy (11:30 – 01:00)
• Policy objectives and risk tolerance
• Approval workflows and documentation
• Terms, penalties, and dispute resolution clauses - Module 4: Workshop – Design a Credit Approval Process (02:00 – 03:30)
• Participants build a credit evaluation template and policy checklist
Day 2: Receivables and Collections Management
- Module 1: Managing Accounts Receivable Performance (07:30 – 09:30)
• Monitoring DSO, aging schedules, and overdue accounts
• Linking AR performance to cash flow targets
• Reporting and reconciliation practices - Module 2: Collection Strategy and Tactics (09:45 – 11:15)
• Phased escalation: reminders, calls, legal action
• Managing customer relationships during collection
• Negotiation techniques for difficult cases - Module 3: Credit and Sales Collaboration (11:30 – 01:00)
• Avoiding disputes and credit misuse
• Setting sales-credit boundaries and training
• Cross-functional communication practices - Module 4: Workshop – Collection Scenarios and Response Plans (02:00 – 03:30)
• Participants role-play customer follow-up strategies
Day 3: Financial Forecasting and Control
- Module 1: Cash Flow Management Essentials (07:30 – 09:30)
• Cash flow vs. profitability
• Forecasting inflows and outflows
• Working capital optimization strategies - Module 2: Financial Ratio Analysis and Reporting (09:45 – 11:15)
• Liquidity, solvency, and efficiency ratios
• Red flags and trend analysis
• Dashboards and executive reporting - Module 3: Credit Risk and Decision-Making (11:30 – 01:00)
• Making credit decisions in uncertain markets
• Risk-based pricing and contract design
• Managing portfolio-level credit risk - Module 4: Final Workshop – 60-Day Credit & Finance Improvement Plan (02:00 – 03:30)
• Participants create a tailored plan to improve credit and finance KPIs
Certification
Participants will receive a Certificate of Completion in Effective Credit Control & Financial Management, validating their ability to strengthen financial performance and reduce risk through structured credit and finance practices.