THE COMPLETE COURSE ON LEADING CHANGE IN HEALTHCARE: TRANSFORMING ORGANISATIONS
Empowering Healthcare Leaders to Drive Sustainable Change and System-Wide Transformation
Course Schedule
| Date | Venue | Fees (Face-to-Face) |
|---|---|---|
| 23 – 25 Jun 2025 | Dubai, UAE | USD 2495 per delegate |
Course Introduction
Healthcare systems across the globe are undergoing significant transformation, driven by evolving patient expectations, technological advancements, regulatory changes, and financial constraints. This course is designed to help healthcare leaders and professionals navigate and lead complex change initiatives with confidence, agility, and purpose.
Through practical frameworks and real-world case studies, participants will learn to lead system-wide transformation, foster staff engagement, and create a culture of continuous improvement. The course integrates strategic change leadership, stakeholder alignment, and innovation techniques tailored to the healthcare sector.
Course Objectives
By the end of this course, participants will be able to:
• Lead organizational change aligned with healthcare priorities and patient needs
• Design and implement a structured healthcare transformation roadmap
• Engage stakeholders across clinical and administrative levels
• Apply change management frameworks such as Kotter, ADKAR, and Lean Healthcare
• Embed a culture of innovation, agility, and continuous improvement
Key Benefits of Attending
• Master healthcare-specific leadership techniques for change management
• Gain tools for strategic planning and implementation of transformation programs
• Improve collaboration and communication across multidisciplinary teams
• Learn how to overcome resistance and foster engagement
• Position yourself as a leader in value-based, patient-centered healthcare reform
Intended Audience
This program is designed for:
• Hospital executives, clinical directors, and department heads
• Healthcare quality improvement professionals
• Policy makers and health service planners
• Medical and nursing leaders managing teams or systems
• Project managers and consultants in healthcare transformation
Individual Benefits
Key competencies that will be developed include:
• Strategic change planning and impact assessment
• Leadership communication and influence skills
• Stakeholder engagement and alignment techniques
• Knowledge of healthcare innovation and service redesign
• Resilience and adaptability in complex healthcare environments
Organization Benefits
Upon completing the training course, participants will demonstrate:
• Improved leadership of transformation initiatives in hospitals or healthcare systems
• Effective implementation of change frameworks and performance improvement projects
• Higher staff engagement and reduced resistance to organizational change
• Enhanced ability to deliver patient-centered, efficient, and sustainable care
• Alignment of transformation programs with strategic healthcare goals
Instructional Methdology
The course follows a blended learning approach combining theory with practice:
• Strategy Briefings – Global healthcare change models and sector trends
• Case Studies – Transformation in clinical, administrative, and policy settings
• Workshops – Change readiness assessment, roadmap design, resistance mitigation
• Peer Exchange – Cross-institutional discussion and healthcare benchmarking
• Tools – Transformation scorecards, stakeholder maps, communication templates
Course Outline
Training Hours: 7:30 AM – 3:30 PM
Daily Format: 3–4 Learning Modules | Coffee breaks: 09:30 & 11:15 | Lunch Buffet: 01:00 – 02:00
Day 1: Leading Strategic Change in Healthcare
Module 1: The Case for Change – Global and Local Drivers (07:30 – 09:30)
• Patient-centric care, digital disruption, cost pressures
Module 2: Change Leadership vs Management (09:45 – 11:15)
• Traits of transformational leaders, leadership styles in healthcare
Module 3: Frameworks for Organisational Change (11:30 – 01:00)
• Kotter’s 8 Steps, ADKAR model, NHS model for improvement
Module 4: Workshop – Healthcare Change Readiness Assessment (02:00 – 03:30)
• Assess your organization’s readiness for transformation
Day 2: Stakeholder Engagement and Implementation
Module 5: Mapping Stakeholders and Building Coalitions (07:30 – 09:30)
• Power/interest grid, trust-building, influence planning
Module 6: Designing the Transformation Roadmap (09:45 – 11:15)
• Milestones, roles, change enablers
Module 7: Communicating Change Effectively (11:30 – 01:00)
• Messaging strategies for clinical, administrative, and public audiences
Module 8: Workshop – Build a Healthcare Transformation Plan (02:00 – 03:30)
• Use a real or hypothetical case to create a structured roadmap
Day 3: Embedding Innovation and Measuring Impact
Module 9: Embedding Continuous Improvement and Innovation (07:30 – 09:30)
• Lean Healthcare, Agile methods, culture of feedback
Module 10: Measuring Success and Managing Risk (09:45 – 11:15)
• Key performance indicators, dashboards, audit loops
Module 11: Managing Resistance and Supporting Change (11:30 – 01:00)
• Behavioral economics, coaching, rewards and accountability
Module 12: Final Workshop – Present a Change Leadership Strategy (02:00 – 03:30)
• Group presentations and facilitator feedback
Certification
Participants will receive a Certificate of Completion in Leading Change in Healthcare: Transforming Organisations, validating their ability to lead and manage strategic transformation programs in healthcare environments with measurable impact.