THE POWER OF PERFORMANCE MANAGEMENT
“Driving Accountability, Growth, and Results Through Effective Performance Systems”
Course Schedule
| Date | Venue | Fees (Online) |
|---|---|---|
| 10 Feb 2025 | Online (Live Virtual) | USD 450 per delegate |
| 26 Mar 2025 | Online (Live Virtual) | USD 450 per delegate |
Course Introduction
Performance management is far more than an annual review—it is a continuous process that aligns individual effort with organizational goals, encourages growth, and drives accountability. When executed well, it builds engagement, sharpens focus, and cultivates a high-performance culture.
This 1-day online training introduces participants to modern performance management strategies that are people-focused, data-informed, and results-driven. Participants will learn to set meaningful goals, provide impactful feedback, and support ongoing development in a hybrid or in-person work environment.
Course Objectives
By the end of this course, participants will be able to:
• Understand the full cycle of effective performance management
• Set clear, measurable, and aligned goals for individuals and teams
• Conduct fair, motivating, and development-focused performance discussions
• Address underperformance constructively and with confidence
• Build a culture of accountability, coaching, and continuous improvement
Key Benefits of Attending
• Learn how to go beyond compliance to true performance engagement
• Equip yourself to give and receive feedback that drives growth
• Handle difficult performance conversations with empathy and clarity
• Create greater alignment between personal goals and business objectives
• Support both high performers and those needing development
Intended Audience
This program is designed for:
• Team leaders, managers, and supervisors
• HR professionals and business partners
• Project leaders and performance reviewers
• Anyone responsible for managing or evaluating people performance
Individual Benefits
Key competencies that will be developed include:
• Goal-setting and alignment
• Coaching and performance feedback
• Recognition and motivation techniques
• Performance issue identification and resolution
• Growth-focused dialogue and documentation
Organization Benefits
Upon completing the training course, participants will demonstrate:
• Stronger alignment of individual performance with strategy
• Increased employee engagement and accountability
• Improved feedback culture and management consistency
• Reduced risk of talent loss due to poor communication or unclear expectations
• Enhanced performance data to support talent decisions
Instructional Methdology
The course follows a blended learning approach combining theory with practice:
• Strategy Briefings – Performance frameworks, modern trends, and manager tools
• Mini Case Studies – Successes and failures in real performance systems
• Workshops – SMART goal setting, review simulations, and feedback planning
• Peer Exchange – Common challenges and peer coaching
• Tools – Performance review templates, feedback guides, and goal-setting worksheets
Course Outline
Delivery Format: Online (Live) | Platform: Zoom, WebEx or Microsoft Teams
Training Hours: 07:30 AM – 03:30 PM
Coffee Breaks: 09:30 & 11:15 | Lunch Break: 01:00 – 02:00
Module 1: Performance Management Essentials (07:30 – 09:30)
• From annual reviews to performance ecosystems
• Key elements of an effective performance management cycle
• Aligning performance with values and strategy
Module 2: Goal Setting and Alignment (09:45 – 11:15)
• Writing meaningful, measurable goals
• Cascading objectives from strategy to individual roles
• Using KPIs, OKRs, and check-ins
Module 3: Coaching and Performance Conversations (11:30 – 01:00)
• Delivering balanced, behavior-focused feedback
• Active listening, empathy, and employee motivation
• Tools for coaching and recognition
Module 4: Final Workshop – Managing Difficult Performance Issues (02:00 – 03:30)
• Conducting difficult conversations with clarity and support
• Documenting performance issues fairly
• Creating action plans for improvement
Certification
Participants will receive a Certificate of Completion in The Power of Performance Management, confirming their ability to implement and sustain effective performance practices that strengthen accountability, engagement, and results.