THE HR ESSENTIAL SKILLS
“Building a High-Impact HR Foundation through Practical Tools and Core Competencies”
Course Schedule
| Date | Venue | Fees (Face-to-Face) |
|---|---|---|
| 06 – 07 Mar 2025 | Dubai, UAE | USD 1995 per delegate |
| 29 – 30 Jul 2025 | Dubai, UAE | USD 1995 per delegate |
Course Introduction
HR professionals are expected to be operationally efficient, strategically aligned, and people-centered—all at once. This dynamic two-day course equips HR professionals with the core skills they need to succeed in fast-paced environments, where credibility, communication, and compliance matter most.
Designed as a practical HR “starter kit,” this course provides tools and techniques in recruitment, onboarding, performance support, employee relations, and workplace compliance. It focuses on real-world scenarios and hands-on learning to help participants build immediate impact and long-term confidence in their HR roles.
Course Objectives
By the end of this course, participants will be able to:
- Understand the HR function’s structure and key deliverables.
- Conduct and support core HR processes: hiring, onboarding, and performance management.
- Respond to employee needs and concerns with professionalism and care.
- Maintain records, compliance, and documentation standards.
- Communicate with confidence and clarity across levels.
- Collaborate effectively with line managers and HR stakeholders..
Key Benefits of Attending
- Strengthen your foundation in core HR tools and processes.
- Build credibility with staff and leadership through confident HR execution.
- Gain hands-on experience in forms, workflows, and communication.
- Learn how to respond to common HR scenarios professionally and ethically.
- Lay the groundwork for future HR specialization or leadership.
Intended Audience
This program is designed for:
- New HR officers, coordinators, and generalists
- Team leads and line supervisors handling HR tasks
- Administrators transitioning into HR
- Professionals in support roles working with HR functions
- Junior HR business partners seeking to strengthen their foundation
Individual Benefits
Key competencies that will be developed include:
- HR process execution and records handling
- Interviewing, onboarding, and documentation support
- Employee engagement and communication
- Policy interpretation and HR compliance
- Self-confidence and clarity in HR practices
Organization Benefits
Upon completing the training course, participants will demonstrate:
- Stronger consistency in HR service delivery
- Better documentation and policy alignment
- More effective internal coordination with departments
- Reduced risk in compliance and grievance handling
- Improved employee experience across HR touchpoints
Instructional Methdology
- Briefings – Key HR frameworks and guidelines
- Templates – HR forms, checklists, and SOP samples
- Scenarios – Workplace dilemmas and case analysis
- Skills Practice – Interviewing, coaching, documentation review
- Peer Feedback – Practice with coaching from facilitator and colleagues
- Tools – HR file structure, onboarding trackers, communication scripts
Course Outline
Detailed 2-Day Course Outline
Training Hours: 7:30 AM – 3:30 PM
Daily Format: 2–3 Learning Modules | Coffee breaks: 09:30 & 11:15 | Lunch Buffet: 01:00 – 02:00
Day 1: HR Foundations and Core Operations
Module 1: Understanding the HR Function (07:30 – 09:30)
- What HR does and how it adds value
- Key HR roles: business partner, administrator, service provider
- HR policies, handbooks, and compliance basics
Module 2: Recruitment & Selection Fundamentals (09:45 – 11:15)
- Role profiles and job descriptions
- Screening CVs and supporting interviews
- Interview do’s and don’ts for HR assistants
Module 3: Onboarding and Early Engagement (11:30 – 01:00)
- Pre-boarding, welcome, and early-stage support
- Orientation planning and feedback loops
- Managing the “first 90 days” expectations
Module 4: Practice Session – Conducting an Interview (02:00 – 03:30)
- Live simulation with feedback
- Documenting and scoring interview notes
Day 2: People Support, Records & Communication
Module 5: Performance and Behavior Conversations (07:30 – 09:30)
- Clarifying expectations and resolving misunderstandings
- Giving feedback and coaching in your HR role
- Managing informal conversations with tact and fairness
Module 6: HR Documentation and Reporting (09:45 – 11:15)
- Employment files, warning letters, and HR logs
- Confidentiality and storage rules
- Templates and trackers every HR professional needs
Module 7: Workplace Issues and Employee Requests (11:30 – 01:00)
- Handling leave, attendance, and disciplinary requests
- Fielding concerns: conflict, harassment, work pressure
- Knowing when to escalate
Module 8: Final Role Play and Action Planning (02:00 – 03:30)
- Real-life HR scenarios with peer coaching
- Creating a personal development plan for your HR path
Certification
Participants who complete the program will receive a Certificate of Completion in The HR Essential Skills, recognizing their readiness to execute foundational HR responsibilities with professionalism and confidence.