QUALITY MANAGEMENT SYSTEMS (QMS) BASED ON ISO 9001 – LEAD AUDITOR
Master the Principles and Practices of Auditing QMS to ISO 9001:2015 Standards with Global Recognition
Course Schedule
| Date | Venue | Fees (Face-to-Face) |
|---|---|---|
| 21 – 25 Apr 2025 | Dubai – UAE | USD 3495 per delegate |
| 21 – 25 Jul 2025 | Dubai – UAE | USD 3495 per delegate |
Course Introduction
The ISO 9001:2015 standard serves as the global benchmark for Quality Management Systems (QMS), helping organizations improve efficiency, ensure product quality, and meet customer expectations. Auditing a QMS is a critical step in maintaining compliance and driving continual improvement.
This intensive 5-day course is designed to prepare professionals to perform and lead audits in accordance with ISO 9001:2015 requirements and ISO 19011 audit guidelines. Through a blend of lectures, real-life case studies, and mock audit sessions, participants will gain the knowledge and skills to conduct first, second, or third-party audits and pursue lead auditor certification.
Course Objectives
By the end of this course, participants will be able to:
• Understand ISO 9001:2015 principles, clauses, and auditing requirements
• Plan, conduct, report, and follow up on QMS audits effectively
• Evaluate conformance and identify opportunities for improvement
• Manage audit teams and stakeholder engagement professionally
• Prepare for third-party certification and lead auditor qualification
Key Benefits of Attending
• Qualify as a certified lead auditor recognized globally
• Gain practical auditing experience aligned with ISO 19011 guidelines
• Support your organization in maintaining ISO 9001 certification
• Learn how to identify risks, non-conformities, and improvement areas
• Access sample templates, checklists, and real audit scenarios
Intended Audience
This program is designed for:
• Quality assurance and QMS professionals
• Internal and external auditors
• Compliance officers and risk managers
• ISO implementation team members
• Anyone preparing for a career as a certified ISO 9001 lead auditor
Individual Benefits
Key competencies that will be developed include:
• Interpretation of ISO 9001:2015 QMS clauses
• Effective audit planning, execution, and reporting
• Non-conformity classification and corrective action tracking
• Communication and leadership in audit settings
• Certification exam readiness and auditor accreditation pathways
Organization Benefits
Upon completing the training course, participants will demonstrate:
• Strengthened internal audit capabilities and QMS integrity
• Improved risk identification and process optimization
• Enhanced stakeholder trust and customer satisfaction
• Readiness for external audits and ISO certification maintenance
• Development of a quality-driven organizational culture
Instructional Methdology
The course follows a blended learning approach combining theory with practice:
• Strategy Briefings – ISO 9001:2015 principles, structure, and audit protocols
• Case Studies – Real-world audit examples and non-conformity analysis
• Workshops – Planning audits, conducting interviews, and drafting reports
• Peer Exchange – Audit role-play and team-based exercises
• Tools – Audit plan templates, checklists, and reporting forms
Course Outline
Training Hours: 7:30 AM – 3:30 PM
Daily Format: 3–4 Learning Modules | Coffee breaks: 09:30 & 11:15 | Lunch Buffet: 01:00 – 02:00
Day 1: Introduction to Quality Management Systems and Auditing
Module 1: ISO 9001:2015 Standard – Overview and Context (07:30 – 09:30)
• Structure, terminology, and key principles
Module 2: QMS Scope, Leadership & Risk-Based Thinking (09:45 – 11:15)
• Clause interpretation and leadership role
Module 3: Workshop – Gap Assessment Planning (11:30 – 01:00)
• Mapping current QMS against ISO 9001
Module 4: Audit Fundamentals and ISO 19011 (02:00 – 03:30)
• Types of audits, roles, and lifecycle
Day 2: Audit Planning and Documentation Review
Module 1: Audit Preparation and Scope Definition (07:30 – 09:30)
• Creating audit objectives, criteria, and teams
Module 2: Document and Record Evaluation (09:45 – 11:15)
• QMS manuals, procedures, and evidence review
Module 3: Workshop – Audit Checklist Development (11:30 – 01:00)
• Creating clause-based audit tools
Module 4: Communication and Ethics in Auditing (02:00 – 03:30)
• Interviewing skills and objectivity
Day 3: Conducting the Audit
Module 1: Opening Meeting and Fieldwork (07:30 – 09:30)
• Roles, ground rules, and engagement
Module 2: Collecting and Verifying Audit Evidence (09:45 – 11:15)
• Observations, sampling, and process audits
Module 3: Workshop – Audit Simulation and Role-Play (11:30 – 01:00)
• Practice real-time auditing in teams
Module 4: Nonconformity Identification and Classification (02:00 – 03:30)
• Major vs. minor findings and root causes
Day 4: Reporting and Follow-Up
Module 1: Audit Reporting Techniques (07:30 – 09:30)
• Drafting clear and actionable reports
Module 2: Closing Meeting and Communicating Findings (09:45 – 11:15)
• Presenting results and gaining agreement
Module 3: Workshop – Corrective Action Planning (11:30 – 01:00)
• Linking non-conformities to CAPA systems
Module 4: Audit Follow-Up and Reassessment (02:00 – 03:30)
• Verification of corrective actions
Day 5: Exam Preparation and Certification Readiness
Module 1: Lead Auditor Roles and Certification Path (07:30 – 09:30)
• Accreditation bodies and PECB/IRCA recognition
Module 2: Mock Exam and Case Review (09:45 – 01:00)
• Multiple-choice and scenario-based practice
Module 3: Course Review and Personal Action Plan (02:00 – 03:30)
• Final discussion and exam readiness checklist
Certification
Participants will receive a Certificate of Completion in ISO 9001 Lead Auditor Training, validating their ability to audit and evaluate Quality Management Systems and supporting their application for certification through recognized bodies such as PECB or IRCA.