OPERATIONAL RISK MANAGEMENT & MITIGATION
Identify, Assess, and Minimize Operational Risks to Safeguard Financial Performance and Regulatory Compliance
Course Schedule
| Date | Venue | Fees (Face-to-Face) |
|---|---|---|
| 05 – 06 Mar 2026 | Kuala Lumpur, Malaysia | USD 1995 per delegate |
| 01 – 02 Apr 2026 | Doha, Qatar | USD 1995 per delegate |
Course Introduction
Operational risk is inherent in every function of a financial institution—from internal processes and human error to system failures and external events. When left unmanaged, these risks can lead to significant losses, reputational damage, and regulatory penalties.
This 2-day intensive course is designed to help professionals understand the sources of operational risk, assess their impact, and implement effective mitigation strategies. Participants will explore frameworks such as Basel III/IV and ISO 31000, gain practical tools for risk identification, and learn how to build a risk-aware culture across the organization
Course Objectives
By the end of this course, participants will be able to:
• Understand the definition and scope of operational risk within financial services
• Apply risk identification, assessment, and control techniques
• Develop a risk register and evaluate inherent vs. residual risk
• Implement key risk indicators (KRIs) and loss event data tracking
• Align operational risk practices with international standards and compliance mandates
• Foster a proactive risk culture across departments
Key Benefits of Attending
• Build foundational and practical knowledge in managing operational risks
• Reduce loss exposure and regulatory non-compliance
• Gain practical skills in mapping risk events and designing controls
• Learn how to embed risk management into day-to-day operations
• Understand emerging risks in digitization, outsourcing, and fraud
Intended Audience
This program is designed for:
• Risk management and compliance officers
• Internal auditors and control managers
• Operational managers in banking and financial services
• Finance professionals involved in governance and regulatory reporting
• Business continuity and enterprise risk professionals
Individual Benefits
Key competencies that will be developed include:
• Operational risk taxonomy and classification
• RCSA (Risk Control Self Assessment) execution
• KRI development and monitoring
• Root cause analysis and control design
• Regulatory knowledge of Basel and ISO frameworks
Organization Benefits
Upon completing the training course, participants will demonstrate:
• Improved operational resilience and reduced process failures
• Enhanced regulatory and audit readiness
• Stronger governance and transparency in risk practices
• Reduced losses from operational events and fraud
• Integration of risk controls across business lines
Instructional Methdology
This course uses an interactive, problem-solving approach:
• Briefings – Risk frameworks, case laws, and industry best practices
• Case Studies – Operational risk failures and lessons learned
• Workshops – Risk mapping, scoring, and mitigation planning
• Peer Exchange – Real-world practices and institutional comparisons
• Tools – Risk register templates, RCSA formats, and control checklists
Course Outline
Training Hours: 7:30 AM – 3:30 PM
Daily Format: 3–4 Learning Modules | Coffee breaks: 09:30 & 11:15 | Lunch Buffet: 01:00 – 02:00
Day 1: Operational Risk Foundations
- Module 1: Understanding Operational Risk (07:30 – 09:30)
• Definitions, examples, and industry impacts
• Distinction from market, credit, and liquidity risks - Module 2: Risk Identification & Classification (09:45 – 11:15)
• Types: internal fraud, process failure, human error, IT risk
• Mapping operational risk categories - Module 3: Risk Assessment Techniques (11:30 – 01:00)
• Inherent vs. residual risk
• Qualitative and quantitative assessment - Module 4: Workshop – Risk Register Design (02:00 – 03:30)
• Teams build a sample register for a business unit
Day 2: Controls, KRIs & Mitigation
- Module 1: Control Design & Mitigation Planning (07:30 – 09:30)
• Preventive vs. detective controls
• Mitigation hierarchy and effectiveness evaluation - Module 2: Monitoring Tools – KRIs and Loss Data (09:45 – 11:15)
• Selecting indicators and setting thresholds
• Reporting and early warning signals - Module 3: Compliance and Regulatory Considerations (11:30 – 01:00)
• Basel III/IV, ISO 31000, and audit alignment
• Incident reporting and governance - Module 4: Final Exercise – Mitigation Strategy Development (02:00 – 03:30)
• Participants develop a mitigation plan for a real-world scenario
Certification
Participants will receive a Certificate of Completion in Operational Risk Management & Mitigation, confirming their ability to assess, monitor, and control operational risks in alignment with international standards.