MANAGING WORKPLACE NEGATIVITY
“Creating a Positive, Productive, and Resilient Work Environment”
Course Schedule
| Date | Venue | Fees (Online) |
|---|---|---|
| 06 Feb 2025 | Online (Live Virtual) | USD 450 per delegate |
| 28 Mar 2025 | Online (Live Virtual) | USD 450 per delegate |
Course Introduction
Negativity in the workplace—whether it stems from stress, conflict, gossip, or low morale—can significantly reduce productivity, motivation, and team spirit. Left unaddressed, it affects employee retention, client satisfaction, and overall organizational performance.
This 1-day live online course provides managers, supervisors, and HR professionals with practical tools to identify, address, and transform workplace negativity. Participants will learn how to shift mindsets, foster psychological safety, and build a more energized, respectful, and solution-oriented work culture.
Course Objectives
By the end of this course, participants will be able to:
• Identify common sources and early signs of negativity in the workplace
• Address toxic behaviors and mindsets with confidence and clarity
• Promote a culture of trust, openness, and accountability
• Use constructive communication to redirect negative energy
• Empower teams to resolve conflict and focus on shared goals
Key Benefits of Attending
• Learn how to prevent and defuse negativity before it spreads
• Build team morale, engagement, and psychological safety
• Equip yourself to deal with gossip, blame, resistance, and withdrawal
• Promote a resilient mindset across your team and organization
• Create an action plan for a more positive, productive work culture
Intended Audience
This program is designed for:
• Managers, team leaders, and department heads
• HR professionals and employee relations officers
• Project and operations supervisors
• Anyone responsible for team well-being, culture, or morale
Individual Benefits
Key competencies that will be developed include:
• Emotional intelligence and self-regulation
• Conflict resolution and feedback delivery
• Culture shaping and influence
• Empathy, active listening, and psychological safety promotion
• Leadership presence in challenging environments
Organization Benefits
Upon completing the training course, participants will demonstrate:
• Reduced workplace conflict, burnout, and disengagement
• Higher levels of collaboration and team cohesion
• Improved staff retention and morale
• Greater alignment with organizational values and performance goals
• A healthier, more resilient workplace culture
Instructional Methdology
The course follows a blended learning approach combining theory with practice:
• Strategy Briefings – Root causes and ripple effects of workplace negativity
• Mini Case Studies – Conflict scenarios and resolution approaches
• Workshops – Roleplay, reframing, and feedback planning
• Peer Exchange – Team dynamics, triggers, and insights sharing
• Tools – Early warning checklists, positive culture frameworks, and mood reset plans
Course Outline
Delivery Format: Online (Live) | Platform: Zoom, WebEx or Microsoft Teams
Training Hours: 07:30 AM – 03:30 PM
Coffee Breaks: 09:30 & 11:15 | Lunch Break: 01:00 – 02:00
Module 1: Understanding the Cost of Negativity (07:30 – 09:30)
• What workplace negativity looks and feels like
• Sources: stress, fear, change, gossip, and burnout
• Impact on engagement, productivity, and health
Module 2: Diagnosing and Addressing Negativity (09:45 – 11:15)
• Spotting early warning signs and patterns
• Dealing with negative attitudes, blame, and withdrawal
• Coaching and feedback for attitude improvement
Module 3: Creating a Positive Team Climate (11:30 – 01:00)
• Trust, gratitude, and recognition practices
• Communication that uplifts and aligns
• Promoting shared purpose and ownership
Module 4: Final Workshop – Positive Culture Action Plan (02:00 – 03:30)
• Building your own positivity strategy
• Sharing commitments and team follow-up plans
Certification
Participants will receive a Certificate of Completion in Managing Workplace Negativity, validating their skills to recognize, reduce, and reverse negative behavior while promoting a culture of respect, accountability, and optimism.