MANAGING DIGITAL TEAMS

“Leading Virtual and Hybrid Teams with Clarity, Trust, and Digital Fluency”

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Course Schedule

Date Venue Fees (Face-to-Face)
04 – 05 Mar 2025 Doha, Qatar USD 1995 per delegate
04 – 05 Jun 2025 Doha, Qatar USD 1995 per delegate

Course Introduction

The shift to digital workspaces has redefined team dynamics, communication, and leadership. Today’s managers must lead across time zones, platforms, and cultures—keeping teams aligned, motivated, and productive even when physically dispersed. Managing digital teams effectively requires a unique combination of emotional intelligence, digital literacy, and structured collaboration.

This practical two-day course provides participants with strategies and tools to lead digital, virtual, and hybrid teams. It covers team culture building, digital communication, performance tracking, psychological safety, and the use of collaboration platforms. Participants will leave with a toolkit to enhance trust, productivity, and accountability across remote and digital environments.

Course Objectives

By the end of this course, participants will be able to:
• Understand the dynamics and challenges of managing remote and hybrid teams
• Apply best practices for digital communication, engagement, and collaboration
• Build and maintain trust, accountability, and culture in virtual environments
• Use digital tools effectively for task management, meetings, and feedback
• Foster innovation, inclusivity, and productivity across digital teams

Key Benefits of Attending

• Equip yourself to lead high-performing teams in remote or hybrid settings
• Strengthen communication skills and digital fluency as a modern leader
• Improve team morale, engagement, and psychological safety
• Gain clarity in performance management and virtual coaching
• Learn how to align digital tools with leadership and collaboration goals

Intended Audience

This program is designed for:
• Team leaders and line managers leading remote or hybrid teams
• Project managers and digital transformation leaders
• HR professionals supporting virtual team structures
• Operations and IT managers overseeing distributed workforces
• Anyone looking to improve leadership effectiveness in a digital-first environment

Individual Benefits

Key competencies that will be developed include:
• Digital leadership and remote team management
• Virtual communication and collaboration effectiveness
• Psychological safety and trust building
• Agile performance management in virtual teams
• Use of collaboration platforms (Teams, Zoom, Slack, etc.)

Organization Benefits

Upon completing the training course, participants will demonstrate:
• Higher productivity and accountability in remote work environments
• Improved digital communication and decision-making flow
• Reduced employee disengagement and digital fatigue
• Enhanced ability to manage cross-border or time-zone teams
• A stronger, more adaptive leadership culture in digital contexts

Instructional Methdology

The course follows a blended learning approach combining theory with practice:
Strategy Briefings – Modern leadership trends, digital work design, and team engagement
Case Studies – Real-world scenarios of virtual team challenges and successes
Workshops – Communication frameworks, remote meeting planning, and trust building
Peer Exchange – Discussions and exercises for shared problem-solving
Tools – Templates for digital team charters, communication protocols, and feedback models

Course Outline

Detailed 2-Day Course Outline

Training Hours: 07:30 AM – 3:30 PM
Daily Format: 3–4 Learning Modules | Coffee breaks: 09:30 & 11:15 | Lunch Buffet: 01:00 – 02:00

Day 1: Foundations of Digital Team Leadership
Module 1: Understanding the Digital Workplace (07:30 – 09:30)
• Trends in remote and hybrid work structures
• Key differences between co-located and virtual teams
• Identifying leadership gaps in digital contexts

Module 2: Communication Strategies for Virtual Teams (09:45 – 11:15)
• Synchronous vs asynchronous communication
• Clarity, tone, and inclusion in digital messaging
• Choosing the right tools: email, chat, video, task boards

Module 3: Trust, Culture, and Motivation (11:30 – 01:00)
• Building trust without physical presence
• Creating team norms, rituals, and digital charters
• Motivation strategies for remote workers

Module 4: Workshop – Digital Team Mapping & Culture Building (02:00 – 03:30)
• Define your team’s communication and engagement blueprint


Day 2: Managing Performance and Driving Engagement
Module 1: Performance Management in Remote Settings (07:30 – 09:30)
• Outcome-based management vs. time-tracking
• Setting expectations, feedback loops, and check-ins
• Using OKRs and agile goals with digital teams

Module 2: Remote Meetings and Collaboration Tools (09:45 – 11:15)
• Running effective virtual meetings
• Collaboration tool comparisons and best practices
• Managing document sharing and co-creation

Module 3: Leading with Empathy and Inclusion (11:30 – 01:00)
• Emotional intelligence and listening in remote settings
• Addressing digital burnout and isolation
• Inclusive leadership practices in diverse teams

Module 4: Final Review and Certification (02:00 – 03:30)
• Action planning and reflection
• Certificate distribution and closing session

Certification

Participants will receive a Certificate of Completion in Managing Digital Teams, validating their ability to lead, communicate, and collaborate effectively in virtual and hybrid work environments.

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