CRITICAL THINKING, PROBLEM SOLVING & DECISION MAKING
Sharpening Analytical Skills to Navigate Complexity, Solve Problems Effectively, and Make Confident Decisions
[mawa_download_flyer course_id=%_ID%]
Course Schedule
| Date | Venue | Fees |
|---|---|---|
| 27 – 28 Feb 2025 | Kuala Lumpur, Malaysia | USD 1995 per delegate |
| 30 – 31 Jul 2025 | Muscat, Oman | USD 1995 per delegate |
| 04 – 05 Aug 2025 | Manama, Bahrain | USD 1995 per delegate |
| 30 – 31 Oct 2025 | Dubai, UAE | USD 1995 per delegate |
Course Introduction
In today’s fast-moving and data-driven environment, professionals must be equipped with strong critical thinking and decision-making abilities to tackle ambiguity, evaluate options, and implement effective solutions. Whether you’re leading a team, managing a project, or driving innovation, the ability to assess situations logically and make sound judgments is essential.
This practical two-day training empowers participants with structured tools to analyze problems, generate solutions, and make informed decisions. The course blends analytical thinking frameworks, real-world scenarios, and interactive exercises to build high-impact thinking skills for leadership and operational success.
Course Objectives
By the end of this course, participants will be able to:
• Apply structured thinking models to assess and solve problems effectively
• Identify cognitive biases and improve judgment under pressure
• Develop actionable decision criteria and analyze alternatives
• Facilitate collaborative problem-solving with teams
• Strengthen logical reasoning and argument evaluation
Key Benefits of Attending
• Develop a critical mindset for identifying root causes and avoiding knee-jerk solutions
• Enhance decision-making in complex, high-stakes, or uncertain environments
• Gain practical techniques for evaluating information and alternatives
• Improve communication and consensus-building during group decisions
• Build confidence in tackling ambiguous challenges and driving results
Intended Audience
This program is designed for:
• Professionals, supervisors, and team leaders
• Project managers, analysts, and problem-solvers
• Department heads and middle managers
• Strategic planners and decision-makers
• Anyone seeking to improve analytical thinking and decision quality
Individual Benefits
Key competencies that will be developed include:
• Structured thinking and logical analysis
• Root cause identification and problem prioritization
• Bias recognition and risk-aware judgment
• Collaborative decision-making and facilitation
• Clear, confident, and evidence-based reasoning
Organization Benefits
Upon completing the training course, participants will demonstrate:
• Better problem-solving and reduced rework or missteps
• More strategic and aligned decision-making across functions
• Improved innovation, planning, and operational resilience
• Greater transparency and defensibility in complex decisions
• A more capable and independent-thinking workforce
Instructional Methdology
The course follows a blended learning approach combining theory with practice:
• Strategy Briefings – Introduction to critical thinking and decision frameworks
• Case Studies – Real-world applications from multiple industries
• Workshops – Interactive exercises, decision simulations, and group problem-solving
• Peer Exchange – Discussions on individual and team challenges in thinking clearly
• Tools – Templates for root cause analysis, decision matrices, and risk analysis
Course Outline
DETAILED 2-DAY COURSE OUTLINE
Training Hours: 7:30 AM – 3:30 PM
Daily Format: 3–4 Learning Modules | Coffee breaks: 09:30 & 11:15 | Lunch Buffet: 01:00 – 02:00
Day 1: Foundations of Critical Thinking and Problem Analysis
Module 1: Introduction to Critical Thinking (07:30 – 09:30)
• Characteristics of effective thinkers
• Distinguishing facts from assumptions
• Logic, reasoning, and evaluating evidence
Module 2: Problem Identification and Root Cause Analysis (09:45 – 11:15)
• Defining the real problem, not just symptoms
• Using the 5 Whys and Fishbone diagrams
• Prioritizing problems with impact and urgency
Module 3: Analytical Tools and Techniques (11:30 – 01:00)
• SWOT, Pareto Analysis, and Cause-Effect mapping
• Recognizing biases and mental shortcuts
• Framing problems for better solution generation
Module 4: Workshop – Case-Based Root Cause Exercise (02:00 – 03:30)
• Participants apply tools to analyze a real or simulated issue
Day 2: Decision-Making Strategies and Action Planning
Module 1: Structured Decision-Making Models (07:30 – 09:30)
• Decision trees, force field analysis, and decision matrices
• Setting objective criteria and weighting alternatives
• Making decisions under uncertainty
Module 2: Group Decision-Making and Consensus Building (09:45 – 11:15)
• Leading team-based decisions
• Avoiding groupthink and improving discussion quality
• Facilitating open and productive dialogue
Module 3: Risk and Consequence Evaluation (11:30 – 01:00)
• Anticipating unintended outcomes
• Assessing risk tolerance and mitigation plans
• Applying a risk-benefit lens to options
Module 4: Final Workshop – Decision Simulation and 60-Day Action Plan (02:00 – 03:30)
• Teams solve a simulated scenario
• Develop a personal or workplace decision plan
• Group feedback and wrap-up
Certification
Participants will receive a Certificate of Completion in Critical Thinking, Problem Solving & Decision Making, confirming their ability to analyze complex issues, make sound decisions, and lead others through challenging problem-solving efforts.