CHANGE MANAGEMENT IN THE DIGITAL ERA
Lead Organizational Transformation with Agility, Technology, and Human-Centered Change Strategies
Course Schedule
| Date | Venue | Fees (Face-to-Face) |
|---|---|---|
| 14 – 18 Apr 2025 | Dubai – UAE | USD 3495 per delegate |
Course Introduction
Digital transformation is no longer optional—it is a critical necessity for organizations seeking to stay competitive. However, the success of any transformation effort hinges on the ability to manage the human side of change effectively. In today’s era of disruption, change leaders must combine traditional change management tools with digital agility and innovation.
This 5-day immersive course equips participants with the knowledge, frameworks, and tools to plan and lead successful change initiatives in digitally evolving environments. Participants will explore how to drive adoption, overcome resistance, and build a resilient, adaptable culture in the face of continuous technological change
Course Objectives
By the end of this course, participants will be able to:
• Understand the dynamics of change in digitally transforming organizations
• Apply modern change management models (e.g., ADKAR, Kotter, Prosci)
• Plan stakeholder engagement and communication strategies tailored to digital initiatives
• Use agile and design thinking principles to manage change iteratively
• Build change resilience and promote a culture of continuous innovation
Key Benefits of Attending
• Gain a strategic approach to managing change in digital transformation projects
• Learn how to align people, processes, and technology through effective change leadership
• Overcome resistance and foster employee engagement in times of uncertainty
• Develop adaptable change plans using agile and user-centered frameworks
• Access templates, models, and tools to apply immediately in your organization
Intended Audience
This program is designed for:
• Change managers and transformation leaders
• HR, OD, and L&D professionals
• Digital transformation and IT project leads
• Department heads managing business evolution
• Anyone involved in planning, leading, or supporting change initiatives
Individual Benefits
Key competencies that will be developed include:
• Digital change leadership and stakeholder management
• Communication planning and resistance mitigation
• Agile change execution and iterative feedback integration
• Emotional intelligence and adaptability in change contexts
• Culture-shaping and resilience-building techniques
Organization Benefits
Upon completing the training course, participants will demonstrate:
• Improved employee adoption of new technologies and processes
• Reduced disruption and faster return on digital investments
• Increased alignment between business strategy and transformation goals
• Enhanced communication and collaboration across departments
• A proactive and resilient organizational culture toward change
Instructional Methdology
The course follows a blended learning approach combining theory with practice:
• Strategy Briefings – Change frameworks, digital transformation trends, and leadership models
• Case Studies – Real-world digital change initiatives and lessons learned
• Workshops – Stakeholder mapping, change impact analysis, communication planning
• Peer Exchange – Discussion of change experiences and shared best practices
• Tools – Change readiness assessments, communication templates, resistance management maps
Course Outline
Training Hours: 7:30 AM – 3:30 PM
Daily Format: 3–4 Learning Modules | Coffee breaks: 09:30 & 11:15 | Lunch Buffet: 01:00 – 02:00
Day 1: Foundations of Digital Change
Module 1: The Nature of Change in the Digital Age (07:30 – 09:30)
• Drivers of digital disruption and organizational adaptation
Module 2: Change Management Models (09:45 – 11:15)
• ADKAR, Kotter’s 8-Step, and Agile change approaches
Module 3: Workshop – Change Readiness Assessment (11:30 – 01:00)
• Evaluate your organization’s change maturity
Module 4: Linking Strategy to Change (02:00 – 03:30)
• Aligning transformation goals with business priorities
Day 2: Stakeholder Engagement and Communication
Module 1: Stakeholder Mapping and Analysis (07:30 – 09:30)
• Identifying influence, interest, and impact
Module 2: Building Influence and Trust (09:45 – 11:15)
• Communication psychology and change narratives
Module 3: Workshop – Developing a Change Communication Plan (11:30 – 01:00)
• Tailoring messages to stakeholder needs
Module 4: Leading with Emotional Intelligence (02:00 – 03:30)
• Managing reactions and maintaining engagement
Day 3: Agile and Human-Centered Change Execution
Module 1: Agile Change Management Principles (07:30 – 09:30)
• Iterative delivery, MVPs, and user feedback
Module 2: Design Thinking for Change (09:45 – 11:15)
• Empathy, prototyping, and co-creation of solutions
Module 3: Workshop – Journey Mapping for Change (11:30 – 01:00)
• Visualizing the employee change experience
Module 4: Adapting to Resistance and Feedback (02:00 – 03:30)
• Early warning signals and course correction
Day 4: Embedding Change and Sustaining Momentum
Module 1: Change Reinforcement Mechanisms (07:30 – 09:30)
• Recognition, learning, and performance alignment
Module 2: Measuring Change Success (09:45 – 11:15)
• KPIs, dashboards, and behavioral indicators
Module 3: Workshop – Building a Change Dashboard (11:30 – 01:00)
• Define key success metrics for your initiative
Module 4: Embedding Culture and Continuous Improvement (02:00 – 03:30)
• Creating a learning organization
Day 5: Capstone and Action Planning
Module 1: Change Governance and Leadership Alignment (07:30 – 09:30)
• Roles, responsibilities, and sponsorship
Module 2: Managing Enterprise-Wide Change Programs (09:45 – 11:15)
• Portfolio view of digital transformation
Module 3: Workshop – Your Change Management Roadmap (11:30 – 01:00)
• Drafting a strategic plan for your change initiative
Module 4: Final Review and Commitments (02:00 – 03:30)
• Presentations, feedback, and action planning
Certification
Participants will receive a Certificate of Completion in Change Management in the Digital Era, validating their ability to lead and support change initiatives aligned with digital transformation goals through agile, human-centered, and strategic methods.