Detailed 5-Day Course Outline

Training Hours: 7:30 AM – 3:30 PM
Daily Format: 3–4 Learning Modules | Coffee breaks: 09:30 & 11:15 | Lunch Buffet: 01:00 – 02:00

Day 1: Introduction to ISO 22301:2019 and Business Continuity Planning

Module 1: Overview of ISO 22301:2019 (07:30 – 09:30)

• Introduction to ISO 22301:2019 and its importance in business continuity management
• Key principles and requirements of ISO 22301:2019
• Overview of the BCMS lifecycle and its role in organizational resilience

Module 2: Risk Assessment and Business Impact Analysis (BIA) (09:45 – 11:15)

• Conducting a risk assessment for identifying potential disruptions
• Business Impact Analysis (BIA) and its importance in continuity planning
• Defining and evaluating critical business functions and dependencies
• Setting Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO)

Module 3: Developing a Business Continuity Plan (BCP) (11:30 – 01:00)

• Core components of a Business Continuity Plan
• Aligning the BCP with organizational objectives and risk management strategies
• Identifying key resources, personnel, and recovery strategies for business functions

Module 4: Workshop – Conducting Risk Assessments and BIA (02:00 – 03:30)

• Hands-on session: Participants conduct a risk assessment and BIA for a sample organization
• Group discussions on prioritizing critical business functions and risk mitigation strategies

Day 2: Crisis Management, Emergency Response, and Recovery Strategies

Module 5: Crisis Management and Emergency Response (07:30 – 09:30)

• Defining crisis management and its role in business continuity
• Developing an emergency response plan and establishing incident management teams
• Crisis leadership: roles, responsibilities, and decision-making under pressure
• Crisis communication strategies for internal and external stakeholders

Module 6: Recovery Strategies and Continuity Procedures (09:45 – 11:15)

• Developing recovery strategies for operations, technology, and facilities
• Strategies for maintaining critical business functions during a disruption
• Integrating IT disaster recovery planning and business continuity procedures

Module 7: Integrating BCMS with Organizational Strategy (11:30 – 01:00)

• Aligning business continuity plans with organizational goals and strategic objectives
• Ensuring management buy-in for BCMS and aligning resources for continuity planning
• Embedding business continuity into the organizational culture

Module 8: Workshop – Crisis Management and Developing Recovery Strategies (02:00 – 03:30)

• Participants work in groups to develop a crisis management plan and recovery strategy for a sample organization
• Group presentations and feedback from the instructor

Day 3: Implementing, Monitoring, and Auditing BCMS Compliance

Module 9: Implementing the BCMS Framework (07:30 – 09:30)

• Steps for implementing ISO 22301:2019 in your organization
• Building the BCMS framework: roles, responsibilities, and resources
• Developing the documentation and procedures for BCMS implementation
• Resource management for business continuity (personnel, technology, and materials)

Module 10: BCMS Monitoring and Performance Metrics (09:45 – 11:15)

• Key performance indicators (KPIs) for monitoring BCMS effectiveness
• Tools for continuous monitoring and feedback collection
• Evaluating the performance of the BCMS through audits and performance reviews

Module 11: Auditing BCMS and Ensuring Compliance (11:30 – 01:00)

• Conducting internal audits of the BCMS to ensure compliance with ISO 22301:2019
• Auditing practices for BCMS effectiveness and identifying areas for improvement
• Documenting audit results and reporting on compliance and non-compliance issues

Module 12: Workshop – BCMS Monitoring and Auditing (02:00 – 03:30)

• Hands-on workshop where participants audit a sample BCMS and assess its compliance with ISO 22301:2019
• Group discussion on improvements and recommendations

Day 4: Testing, Drills, and Maintenance of BCMS

Module 13: Testing and Exercising the BCMS (07:30 – 09:30)

• Importance of testing the BCMS through drills, tabletop exercises, and simulations
• Developing effective testing plans and testing scenarios for various business disruptions
• Evaluating response times, recovery capabilities, and effectiveness during exercises

Module 14: Maintaining the BCMS and Continuous Improvement (09:45 – 11:15)

• Maintaining the BCMS through regular updates, reviews, and revisions
• Incorporating lessons learned from drills and real events into the BCMS
• Continuous improvement strategies for BCMS, including feedback loops and performance evaluations

Module 15: Legal, Regulatory, and Compliance Considerations (11:30 – 01:00)

• Overview of legal and regulatory requirements related to business continuity
• Ensuring compliance with industry-specific standards and regulations
• Addressing liability, insurance, and legal responsibilities during disruptions

Module 16: Workshop – Developing BCMS Testing and Maintenance Plans (02:00 – 03:30)

• Participants work in groups to develop a BCMS testing plan and maintenance strategy
• Group presentations on their BCMS testing strategies and recommendations

Day 5: Final Review, Crisis Communication, and Exam Preparation

Module 17: Communication Strategies During a Crisis (07:30 – 09:30)

• Developing a crisis communication plan to manage internal and external communication
• Best practices for managing communication during a disruption, including media handling
• Engaging stakeholders, employees, and customers during a crisis

Module 18: Managing the BCMS Post-Disaster and Recovery Phase (09:45 – 11:15)

• Post-disaster recovery: Evaluating the effectiveness of the BCMS during a crisis
• Managing the recovery process and returning to normal operations
• Strategies for improving business continuity practices after an incident

Module 19: Preparing for the ISO 22301:2019 Certification Exam (11:30 – 01:00)

• Understanding the certification process for ISO 22301:2019
• Exam preparation tips and study strategies
• Key concepts to focus on for the ISO 22301 certification exam

Module 20: Final Workshop and Exam Simulation (02:00 – 03:30)

• Participants complete a mock exam to simulate the ISO 22301:2019 certification exam
• Review of answers and instructor-led feedback session on exam strategies