GETTING TO GRIPS WITH OFFICE FACILITIES TRAINING
Course Schedule
| Venue (InHouse) | Fees |
|---|---|
| At Your Organization Premises | Ask For The Quotation |
Course Introduction
Responsibility for office services is often shared and / or given low priority, with the result thatefficiency and cost-saving opportunities are lost. This popular course covers all therelevant topics ina day and can be tailored to the very different needs of FM professionals or those without an FMbackground at all.
Course Objectives
By the end of this training, participants will be able to:
- Understand the scope and importance of office facilities management.
- Identify key areas of responsibility in office services and operations.
- Improve cost efficiency through effective planning and resource utilization.
- Manage office layouts, maintenance, and service delivery effectively.
- Develop communication and coordination strategies between departments.
- Implement simple yet effective tools for performance monitoring and improvement.
- Recognize opportunities for sustainability and workplace enhancement.
Key Benefits of Attending
This course is ideal for individuals or organizations looking to optimize office performance and reduce operational waste. By attending, participants will learn how to make small but significant improvements in managing office facilities, staff, suppliers, and budgets. The course also promotes practical problem-solving, helping participants deal with real-life issues such as maintenance delays, supplier inefficiency, or underutilized space — challenges that can directly impact productivity and costs.
Intended Audience
This course is suitable for:
- Office and Administrative Managers
- Facilities and Operations Staff
- HR and Support Services Personnel
- Department Coordinators and Supervisors
- PA/Executive Assistants responsible for office services
- Anyone newly assigned FM or office management duties
Individual Benefits
- Gain practical insights into managing office services effectively.
- Improve planning, budgeting, and organizational efficiency.
- Develop confidence in handling FM-related responsibilities.
- Learn how to identify and solve common workplace management issues.
- Build stronger coordination and communication with service providers and teams.
Organization Benefits
- Achieve improved efficiency and cost control in office operations.
- Enhance staff satisfaction through better-managed facilities.
- Reduce downtime and service disruptions.
- Strengthen coordination between departments and support functions.
- Foster a culture of accountability and operational excellence.
Instructional Methdology
The course adopts a highly interactive and practical approach, featuring:
- Short expert-led presentations
- Group discussions and case study reviews
- Problem-solving workshops tailored to participants’ real challenges
- Practical examples, checklists, and templates for daily use
- Customizable content to meet the needs of both FM and non-FM participants
Course Outline
Module 1: Understanding Office Facilities Management
Module 2: Roles, Responsibilities, and Key FM Functions
Module 3: Managing Office Services — Cleaning, Security, and Maintenance
Module 4: Space Planning and Office Layout Optimization
Module 5: Budgeting, Procurement, and Cost Efficiency
Module 6: Communication and Coordination in Office Operations
Module 7: Sustainability and Environmental Practices in the Workplace
Module 8: Practical Tools and Techniques for Effective FM
Certification
Upon successful completion, participants will receive a Certificate of Completion in Getting to Grips with Office Facilities Management, acknowledging their practical understanding of how to manage and improve office services effectively.