DIGITAL BUSINESS ANALYSIS IN BANKING & FINANCE
“Driving Digital Transformation Through Analytical Excellence in Financial Services”
Course Schedule
| Date | Venue | Fees (Face-to-Face) |
|---|---|---|
| 01 – 05 Feb 2026 | Manama, Bahrain | USD 3495 per delegate |
Course Introduction
The banking and finance industry is undergoing rapid digital transformation. As institutions adapt to shifting customer expectations, emerging technologies, and regulatory demands, business analysts play a critical role in aligning business goals with digital solutions. Effective business analysis enables smarter decision-making, optimized processes, and seamless digital experiences.
This five-day course is designed to equip professionals in the financial sector with cutting-edge digital business analysis skills. Participants will learn how to identify and document requirements, improve workflows, evaluate technology options, and contribute to agile transformation initiatives. Real-world financial case studies and tools ensure practical application throughout.
Course Objectives
By the end of this course, participants will be able to:
• Define and apply core business analysis concepts in a digital banking context
• Elicit, document, and validate business and user requirements for digital solutions
• Analyze and improve banking processes using digital tools and frameworks
• Collaborate effectively with stakeholders and agile teams
• Support digital transformation and innovation in banking operations and products
Key Benefits of Attending
• Master the tools and frameworks needed to drive digital initiatives in finance
• Improve project success by accurately capturing user needs and business requirements
• Learn to analyze business problems through a data-driven, customer-centric lens
• Stay ahead in the evolving landscape of fintech, open banking, and digital compliance
• Add value across the lifecycle of digital projects—from ideation to implementation
Intended Audience
This program is designed for:
• Business analysts, process analysts, and digital transformation professionals
• Project managers and product owners in financial institutions
• IT analysts and business-technology liaisons
• Operations, risk, and compliance officers engaged in system improvements
• Professionals transitioning into business analysis roles in banking and finance
Individual Benefits
Key competencies that will be developed include:
• Requirements elicitation, modeling, and validation
• Process improvement using Lean, Six Sigma, and BPMN
• Use case and user story development for digital systems
• Stakeholder management and communication
• Agile, waterfall, and hybrid methodology fluency
Organization Benefits
Upon completing the training course, participants will demonstrate:
• Stronger alignment between business needs and digital capabilities
• Reduced risk and rework through clear and validated requirements
• Enhanced collaboration between business, IT, and compliance functions
• Improved customer experiences through better solution design
• Faster, more efficient execution of digital transformation projects
Instructional Methdology
The course follows a blended learning approach combining theory with practice:
• Strategy Briefings – Principles of business analysis and digital transformation in finance
• Case Studies – Real-life banking initiatives involving system upgrades, fintech, and digital onboarding
• Workshops – Hands-on exercises in requirement modeling, stakeholder mapping, and process redesign
• Peer Exchange – Interactive discussions on digital challenges and business value analysis
• Tools – Templates for requirement documentation, process analysis, and user stories
Course Outline
Detailed 5-Day Course Outline
Training Hours: 07:30 AM – 3:30 PM
Daily Format: 3–4 Learning Modules | Coffee breaks: 09:30 & 11:15 | Lunch Buffet: 01:00 – 02:00
Day 1: Foundations of Business Analysis in Banking
- Module 1: Role of Business Analysis in Digital Finance (07:30 – 09:30)
• Overview of business analysis in financial environments
• Key drivers of digital transformation in banking
• BA roles in product innovation, compliance, and IT alignment - Module 2: Understanding Business Needs and Objectives (09:45 – 11:15)
• Problem analysis and defining scope
• Aligning business goals with digital strategies - Module 3: Stakeholder Identification and Engagement (11:30 – 01:00)
• Stakeholder mapping techniques
• Communication planning and requirement prioritization - Module 4: Workshop – Drafting a Business Case (02:00 – 03:30)
• Develop a business case for a digital banking solution
Day 2: Requirements Elicitation and Documentation
- Module 1: Techniques for Gathering Requirements (07:30 – 09:30)
• Interviews, focus groups, workshops, observation
• User research and customer journey mapping - Module 2: Writing Effective Requirements (09:45 – 11:15)
• Functional vs non-functional requirements
• Use cases, user stories, and acceptance criteria - Module 3: Validation and Traceability (11:30 – 01:00)
• Requirements review and sign-off
• Traceability matrices and change management - Module 4: Workshop – User Story Writing for Banking App (02:00 – 03:30)
• Practice creating user stories with acceptance criteria
Day 3: Process Analysis and Digital Optimization
- Module 1: Business Process Mapping and Modeling (07:30 – 09:30)
• Introduction to BPMN and flowcharting
• Analyzing current state and designing future state - Module 2: Identifying Gaps and Inefficiencies (09:45 – 11:15)
• Root cause analysis and waste identification
• Linking processes to KPIs and business goals - Module 3: Redesigning for Digital Efficiency (11:30 – 01:00)
• Automation opportunities
• Integration with fintech and core banking platforms - Module 4: Workshop – Mapping a Loan Application Process (02:00 – 03:30)
• Analyze and redesign a banking service workflow
Day 4: Agile and Digital Project Delivery
- Module 1: Agile Principles and Frameworks (07:30 – 09:30)
• Scrum, Kanban, SAFe – roles and artifacts
• Role of BA in agile teams - Module 2: Backlog Management and User-Centric Design (09:45 – 11:15)
• Prioritization techniques (MoSCoW, WSJF)
• Aligning features with customer value - Module 3: Working with Developers and Product Owners (11:30 – 01:00)
• Bridging business and technical requirements
• Sprint planning and story refinement - Module 4: Workshop – Agile Backlog Planning (02:00 – 03:30)
• Create and prioritize backlog for a banking initiative
Day 5: Data, Technology, and Final Integration
- Module 1: Data Analysis in Financial Services (07:30 – 09:30)
• Identifying data sources and quality issues
• Using data to support business decisions - Module 2: Fintech, APIs, and Digital Trends (09:45 – 11:15)
• API banking, open banking, and RegTech
• Cybersecurity and digital customer experience - Module 3: Final Integration and Presentation (11:30 – 01:00)
• Consolidate requirements, process maps, and business case - Module 4: Certification and Wrap-Up (02:00 – 03:30)
• Group presentations
• Feedback, Q&A, and certificate distribution
Certification
Participants will receive a Certificate of Completion in Digital Business Analysis in Banking & Finance, validating their ability to support digital transformation and innovation through structured business analysis in financial environments.