Performance Management For Maximum Results

Category: Aci Code Requirements And Specifications For Concrete Design, Construction And Repair Training

Course Description

Course Objectives

  • An overview of performance management from individual and organisation perspectives
  • Design and introduce an effective performance management scheme
  • Master the skills needed to be effective in all four steps of performance management
  • Explore how to make performance appraisal work
  • Identify how to manage and improve poor performance using positive reinforcement
  • Familiarity with advanced performance management tools
  • Explore performance management in a multi-cultural environment
  • Understand the links between performance management and corporate strategy.

Who Should Attend

  • Senior Managers & Section Heads
  • Middle Managers & Supervisors
  • Project Managers & Team Leaders

Benefit of Attending

  • By the end of this course you will be able to:

    • Understand various approaches to managing performance
    • Use learned tools and techniques to improve performance and productivity.
    • Design a team performance management model, aligned with the organisational strategy
    • Set realistic objectives that are challenging, yet achievable
    • Select the right approach to measure and review performance
    • Use Emotional Intelligence for effective performance management
    • Use coaching to improve and inspire your team for optimum performance
    • Provide ongoing feedback and job evaluations to address motivation.

Course Outline

  • The context for performance management
  • The principles of effective performance management
  • The role of HR in performance management
  • The role of Managers, Supervisors and Team Leaders in performance management
  • Addressing the performance gap
  • Introducing the principles to your team
  • The importance of agreeing on objectives
  • Quantitative and Qualitative objectives
  • Providing feedback
  • Positive reinforcement
  • Developmental feedback
  • Empowerment in practice
  • Effective coaching
  • Dealing with complaints
  • Handling absenteeism and sickness problems
  • The keys to improving attendance
  • The purpose of Performance Appraisal
  • Monthly, Quarterly and Annual Reviews
  • The practical issues
  • Agreeing on the evaluation
  • Emotional Intelligence
  • Integrated strategic performance management
  • Personal Development Planning.