Designing And Implementing A Performance Management System

Category: Designing And Implementing A Performance Management System

Course Description

Human Resources professionals and other employees who are responsible for the design and implementation of performance management systems.

Course Objectives

  • List the phases of performance management cycle and describe the role of HR in each phase. 
  • Distinguish between different types and components of performance management systems.
  • Design and develop a comprehensive performance management system. 
  • Organize and plan a successful implementation of a performance management system. 
  • Identify business requirements for performance management operating systems.
  • Develop mandatory coaching and training sessions for managers and employees.

Course Outline

  • Definition and Purpose of Performance Management
  • The Performance Management Cycle
  • Role of HR in Different Phases
  • Strategic and Administrative Role
  • Tangible and In-Tangible Responsibilities
  • Types of Performance Management Systems
    • Graphic Rating Scales
    • Behaviorally Anchored Rating Scales
    • Management By Objectives
    • Competency-Based
    • 360-Degree Feedback
  • Advantages and Disadvantages
  • Components and Building Blocks
  • Trends in Organizations
  • Uses and Applications of Performance Management Systems
  • System Prerequisites
    • Developing Tangibles
    • Objectives
    • Key Performance Indicators
    • Targets
  • Defining Intangibles
    • Competencies
    • Values
    • Behavioral Indicators
  • Determining Weights and Percentage Score Ranges
  • Developing Performance Appraisal Templates
  • Pilot Implementation
  • Potential Pitfalls and Improvements
  • Marketing and Introducing the System Internally
  • System Support and Evaluation
  • Performance Management Operating Systems
  • Drafting Business Requirements
  • Comprehensive Training on New System
  • Coaching Managers on Developing Objectives
  • Structure of a Coaching Session
  • Structure of Appraisal Meetings