Strategic Healthcare Management

Category: Strategic Healthcare Management

Course Description

By the end of the course, participants will be able to:

  • Implement patient focused strategies, including strategic planning, across the organization
  • Leverage executive decision-making tools and formal methods to assess healthcare plans in light of regulations and ever-changing needs in the market
  • Lead and manage complex organizations’ crisis management while optimizing quality and safety best practices
  • Foster creativity throughout a department or organization
  • Apply leadership capabilities to lead healthcare teams and projects to success

Course Methodology

This course will be highly interactive and include group discussions, case studies and syndicate work. It will include practical exercises that will allow all participants to use the knowledge they gained to practice leadership skills that internationally renowned healthcare providers implement across the various functions of their organizations.

Course Objectives

By the end of the course, participants will be able to:

  • Implement patient focused strategies, including strategic planning, across the organization
  • Leverage executive decision-making tools and formal methods to assess healthcare plans in light of regulations and ever-changing needs in the market
  • Lead and manage complex organizations’ crisis management while optimizing quality and safety best practices
  • Foster creativity throughout a department or organization
  • Apply leadership capabilities to lead healthcare teams and projects to success

Target Audience

Hospital and healthcare administrators, VP and C-suite executives, chiefs of staff, hospital board members, chief nursing officers, department directors and other healthcare professionals with management responsibility.

This course would also benefit clinicians, medical personnel and staff who are transitioning upward into administrative, management, director or executive leadership roles.

Target Competencies

  • Financial Management
  • HR Management
  • Employee and patient engagement
  • Service excellence
  • Patient experience design

Course Outline

  • Strategic management in healthcare
  • Developing a mission and vision statement and strategic management steps
  • Developing a marketing strategy
  • Positioning the hospital for quality
  • Understanding US and other global organizational structures
  • Managing and leading in complex organizations
  • Teamwork in healthcare settings
  • The organizational structure and responsibilities of hospital cost centers
  • Department and individual cost centers
  • Cost center management
  • Evaluation methods
  • The convergence of cost accounting
  • Financial accounting
  • Insurance 
  • Hospital strategic human resource management
  • Developing core values and human resource management
  • Understanding human resource management systems
  • Developing human resource incentives and control mechanisms
  • The implementation of hospital information management
  • HIT systems
  • HIT in process management
  • HIT in quality and safety
  • Security and privacy issues in HIT
  • Quality of medical services management
  • Performance tracking and incentives
  • Healthcare quality management methods and common tools
  • Emergency preparedness and crisis management