Master Quality Manager (Mqm)™

Category: Aci Code Requirements And Specifications For Concrete Design, Construction And Repair Training

Course Description

If you have spent some time working in industry, commerce or a government department, you will be aware of how quickly management fashions can come and go and, no doubt, you may have become a little cynical about the whole process of change. So, maybe, when you first heard about Quality Management or Business Excellence, or maybe Six Sigma or Lean Operations, you may have thought, ’’this is not worth my time’’, and moved on to something more pressing.

If that was the case, then there is mounting evidence to suggest that you might have been a little premature. Most major companies across the globe now realise that Quality, in all its manifestations, is necessary to compete at every level in an increasingly competitive market place.

A Quality Management programme has the potential to deliver huge improvements to the efficiency and effectiveness of your organisation and it will continue to do so in the future but, to achieve this, you must look at it as a strategic initiative and not as a short-term fix.

The aim of this programme is to provide you with the knowledge, skills and confidence to design, develop, implement, lead and become an advocate of Quality Management strategies within your organisation. To achieve this, we aim to provide you with a grounding in the theory of Quality Management and, by exposing you to real business case studies, an introduction to the concepts, tools and techniques of Quality Management.

Who Should Attend

This advanced executive programme is designed to explore the world of Quality Management and is designed for experienced managers in all sectors of the economy who wish to extend their competencies by incorporating the principles and practices of Quality Management into their roles. This will include:

  • Quality Directors and Senior Quality Managers
  • Directors and Senior Managers responsible for other Operations and Functional Support departments
  • Lawyers, CPAs and Engineers
  • Professional Consultants

Benefits of Attending

  • Demonstrate an ability to communicate using Quality Management concepts and terminology
  • Outline the key principles of Quality Management, including the principles of Lean Thinking, Six Sigma, 5S, ISO 9001 and Excellence Awards based on the EFQM Model
  • Outline a Quality Management implementation strategy and relate Quality Management concepts to an overall business strategy
  • Deploy a range of Quality Management tools and techniques, including Statistical Process Control, Process Mapping, Pareto Analysis, Cause and Effect diagrams and A3 planning charts
  • Describe the organisational cultural factors that are necessary for a successful Quality Management strategy