Developing Assertiveness & Self-Confidence For Professional Success

Category: Aci Code Requirements And Specifications For Concrete Design, Construction And Repair Training

Course Description

Course Objectives

  • Define assertiveness, self-confidence and the four styles of communication
  • Understand the meaning of values and beliefs and how they affect self-worth
  • Learn how to overcome negative thinking and use positive self-talk
  • Define and practice setting SMART goals for assertive behaviour
  • Identify how a pleasing appearance and body language create a strong first impression
  • Develop rapport-building skills for expressing disagreement and consensus-building
  • Obtain strategies for gaining positive outcomes in difficult interpersonal situations.

Who Should Attend

  • Managers & Supervisors
  • Team Leaders & Team Members
  • Professionals seeking self-development

Benefit of Attending

By the end of this course you will be able to:

  • Distinguish between assertive, aggressive, passive, and passive aggressive behaviours
  • Appreciate the value in oneself and others as a first step toward practicing assertiveness – conduct a self-worth inventory
  • Use essential strong communication skills for assertive interaction with others
  • Develop confidence by improving personal thoughts and perceptions about how you look and feel on both the inside and outside
  • Practice using various tones of voice and inflections that project assertiveness
  • Use simple Neuro-Linguistic Programming (NLP) models and techniques to help understand and improve communication and to enhance influencing behaviour.

Course Outline

  • What Does Self-Confidence Mean To You?

    • What is Assertiveness?
    • What is Self-Confidence?
    • The Four Styles

    Obstacles to Our Goals

    The Role of Emotional Intelligence in Assertiveness and Self Confidence Management

    • What is Emotional Intelligence?
    • The Pillars of Emotional Intelligence

    Values and beliefs

    The Four Social Fears

    Communication Skills that make a real difference

    The Importance of Goal Setting

    Feeling the Part

    Looking the Part

    Sounding the Part

    Powerful Presentations of self and others

    Coping Techniques

    Dealing with Difficult Behaviour.