Creative Thinking, Problem Solving And Decision Making – Ilm Endorsed

Category: Aci Code Requirements And Specifications For Concrete Design, Construction And Repair Training

Course Description

Course Objectives

  • An overview of the definition of a problem and problem solving
  • Learn how to identify and clarify issues that need to be resolved
  • Understand how to set priorities and determine appropriate steps to deal with issues
  • Learn how to find the root cause of a problem before investing in expensive solutions
  • Explore ways to exercise sound judgment when evaluating and resolving problems
  • Identify how to set goals with clarity of purpose and appropriate scope for a decision
  • Develop a set of criteria for evaluation of solution options and assessment of risk
  • Improve confidence in leading assignments and tasks, and in decision-making.

Who Should Attend

  • Managers & Supervisors
  • Team Leaders & Team Members
  • Business professionals

Benefit of Attending

By the end of this course you will be able to:

  • Demonstrate improved effectiveness in identifying and resolving problems
  • Reduce problem solving cycle time
  • Smoothly execute and implement projects and plans
  • Improve communication with team members, enabling better team work
  • Reduce time spent on errors and redoing work
  • Have peace of mind knowing you have reached the best possible decision using creative problem-solving techniques.

Course Outline

  • Brainstorming – 100 Uses For…
  • Housekeeping & Ground Rules
  • What is a Problem?
  • Problem Thinking vs. Solution Thinking
  • Problem/Challenge Reframe
  • Coaching for possibilities
  • Key questions to ask
  • Clustering Challenges – Affinity Diagrams
  • Are you facing the wrong challenge? The Pareto Principle
  • Developing a problem statement
  • Stating the Goal
  • Organisational Learning
  • Organisational Architecture
  • The wheel of Multiple Perspectives
  • Possible Causes – Fishbone
  • Brainstorming Basics
  • Brain-Writing
  • The How-How
  • The Six Thinking Hats
  • Grid Analysis – Weighted Worksheet
  • The Decision Matrix
  • Paired Comparison Analysis
  • Sequential Action Planning
  • Well Formed Outcomes
  • Scenario Planning
  • Walt Disney Strategy
  • Culture Values
  • Win/Win Communication
  • High Stakes Decision Making.