Core Skills Of Emotional Intelligence – Ilm Endorsed

Category: Aci Code Requirements And Specifications For Concrete Design, Construction And Repair Training

Course Description

Course Objectives

  • Understand Emotional Intelligence and; why it matters more than IQ
  • Define EI Competencies to maximise effectiveness
  • Identify drivers and triggers affecting performance
  • Learn how to leverage emotions and notice emotions in others
  • Develop practical techniques to manage behaviour in self and others
  • Gain an understanding of the importance of empathy and practice how it affects perception and relationships.

Who Should Attend

  • Managers & Supervisors
  • Team Leaders & Team Members
  • Professionals seeking personal development

Benefit of Attending

By the end of this course you will be able to:

  • Make an accurate assessment of your strengths and opportunities to develop
  • Notice and identify different patterns of behaviours leading to success
  • Use self-empowering tools to reprogramme beliefs and attitudes and increase potential
  • Take advantage of key techniques for emotional management leading to positive impact in the workplace
  • Develop strategies for becoming more flexible and adaptable to change.

Course Outline

  • Emotions as the basis of performance
  • The Different types of intelligences
  • The Iceberg effect
  • EI Models and Theories
  • Daniel Goleman’s Benchmark Model
  • Impact of Emotional Intelligence on Self-Leadership
  • EI Self-assessment and understanding the results
  • Self-awareness; the foundation of EI
  • Understanding the Emotional Brain
  • Discovering your own brain personality type
  • Identifying values and drivers for self-motivation
  • Highlight your strengths and opportunities
  • How to present yourself with confidence
  • Social awareness and adaptability
  • How to develop your flexibility to handle change
  • Optimism and positive attitudes
  • Emotional hijacking and emotional contagion
  • Understanding empathy and its impact on relationships
  • Influence and effective strategies of persuasion
  • Aligning personal and organisational values for peak performance.