Certificate In Supervising Security Operations

Category: Certificate In Supervising Security Operations

Course Description

This course will provide security operatives, officers and managers with the fundamentals of conducting effective security operations. It will address a wide variety of topics to enable all participants to understand and practice the skills required to carry out day-to-day security functions.

Participant will gain practical skills and techniques that can be implemented immediately back in to the workplace.

Course Methodology

This course is highly interactive and includes group discussions, case studies and syndicate work. It also includes practical exercises that allow all participants to use the knowledge they gained to demonstrate their skills in conducting effective security operations.

Course Objectives

By the end of the course, participants will be able to:

  • Demonstrate and explain the skills and duties of a confident security officer
  • Explain the relevant legislation/law that impacts the work of a security officer
  • Explain the importance of emergency procedures within the workplace
  • List the safety principles, procedures and policies, which are required within the workplace
  • Apply good communication, customer care and negotiating skills
  • Apply searching, patrolling and scene preservation skills
  • Describe the use of access and egress control within the security officer role

Target Audience

Security officers, managers, team leaders and other individuals who require the skills and duties to perform or manage security roles within the workplace.

Target Competencies

  • Conducting risk assessment
  • Managing physical security
  • Access control systems management
  • Patrolling
  • Incident management
  • Conflict resolution
  • Security report writing

Course Outline

  • Introduction
  • What is Security?
  • Customer Service
  • The Structure of Law
  • Roles of a Security Officer
  • Crime Identification
  • Arrest Procedure
  • Security Report Writing
  • Investigations & Evidence
  • Patrolling
  • Access & Egress Control
  • Search Procedure
  • Technology & Systems
  • Close Circuit Television (CCTV)
  • Surveillance
  • Health and Safety Awareness
  • Risk, Threat and Vulnerability Assessments
  • Principles of First Aid
  • Fire Safety Awareness
  • Emergency Response & Evacuation Procedures
  • Incident Management
  • Communication & Reporting Skills
  • Introduction to Conflict management
  • Preventing Conflict
  • Managing Conflict
  • Learning from Conflict
  • Introduction to Physical Intervention
  • Use of Force and the Law
  • Disengagement Skills
  • Escorting and Guiding Skills