Beyond Iso 9001

Category: Aci Code Requirements And Specifications For Concrete Design, Construction And Repair Training

Course Description

This course focuses on managing for the sustained success of an organisation by going beyond ISO 9001 to improve the satisfaction of all stake holders. The ‘sustained success’ of an organisation is the result of its ability to not only survive, but to regularly achieve its long-term objectives. In order to achieve this consistently, organisations need to be well managed, well led and have the ability to continually re-invent themselves as the environment changes, and the needs and expectations of customers change; in short, they need to become a learning organisation.

Who Should Attend

Directors, Senior Managers, Middle Managers, Operations Managers, Quality Managers, Business Improvement Specialists and anyone with an interest in business improvement from a strategic and operational level. This course is relevant to all sectors of the economy, including local and national government departments.

Benefits of Attending

  • Adopting a range of Quality Management methodologies to take your QMS to the next level
  • Using diagnostic tools to review the effectiveness of your organisation’s Business Improvement strategies
  • Developing a wider focus on Quality Management by addressing the needs and expectations of all stakeholders