Advanced Facilities Management

Category: Advanced Facilities Management

Course Description

This Advanced Facilities Management training programme is designed to provide delegates with a comprehensive overview of the key concepts and ideas regarding facilities management within the engineering, production, facilities, and/or maintenance sectors. In particular, successful delegates of this programme will be able to:

  • Develop an understanding of the role of the facilities manager
  • Understand the requirements of facilities management within the organisation
  • Identify skills and competencies required by a facilities manager
  • Develop effective maintenance management systems
  • Appreciate and apply risk management techniques
  • Incorporate key statistical methodology within maintenance planning

Course Outline

  • Overview of FM
  • Understanding the importance of FM
  • Expectations of FM
  • Facilities Needs Assessment
  • Defining Hard and Soft services
  • Core Competencies of an FM professional
  • Understanding the organisational goals and objectives
  • Understanding Support Services
  • Managing People and Resources
  • Managing Premises
  • Managing Contractors on a daily basis
  • Managing the Working Environment
  • Heating, Ventilation and Air Conditioning (HVAC) Maintenance
  • Lifts and Escalators Maintenance
  • Structural and Buildings Maintenance
  • Fire systems maintenance including IT Infrastructure
  • Environmental elements of Facilities Management
  • Managing Internal Customer Service and Expectations
  • Managing Risk
  • Controlling Costs
  • Service Level Agreements
  • Contractors’ Performance
  • Space Management
  • Overview of the maintenance function
  • Key principles within maintenance management
  • The impact of “uptime” on the organisation
  • The impacts of “downtime” on the organisation
  • Developing preventative maintenance strategy
  • Developing corrective maintenance strategy
  • Developing emergency maintenance strategy
  • Monitoring & measuring the combined strategy effectiveness
  • Health and Safety at Work
  • Handling workplace law
  • Environmental efficiency
  • External accreditation systems – safety, quality and environmental
  • Calculating mean time between failure
  • The “Bath tub” failure model
  • Probability analysis
  • Risk management – The FMEA model
  • Managing the maintenance budget
  • Variance analysis & corrective actions
  • Engaging with stakeholders
  • Measuring & reporting upon maintenance systems benefits – risk avoidance, service availability metrics & financial benefits